At Go-Ahead London, we don’t just operate buses — we keep a city running.
As the capital’s largest bus operator, with over 2,500 vehicles across 18 locations, we play a vital role in millions of journeys every day. We are now expanding our in-house strategy & Performance team and introducing an exciting new opportunity(s): Strategy & Performance Associate
Go-Ahead London is the capital's largest bus operator, offering excellent career progression and development opportunities. As part of our team, you will play a vital role in keeping London moving while being supported by a company that invests in its people and encourages professional growth.
Role: Strategy & Performance Associate
Location: Merton (Head Office), SW19 1DN
Contract: Full Time / Permanent
Working Hours: 38hrs per week
Salary: Competitive
Application: Please apply before the 27th of October 2026 at 17:00
About The Role Join Go-Ahead London’s Strategy & Performance team at a time of rapid and exciting change. As Strategy & Performance Associate, you will play a pivotal part in shaping and executing the strategic direction of the company through data analysis, reporting and implementing commercial and operational improvement projects across a wide range of functions. Key Responsibilities- Using, developing and maintaining reporting and associated tools (SQL, Power BI, or equivalent) to track performance and operational KPIs
- Data analysis of operational and other performance data to identify trends, root causes, and improvement opportunities
- Collaborate with working and director-level stakeholders across the business to drive commercial improvement in line with the business's strategic priorities
- Contribute to shaping and executing data-led projects, from problem definition through to implementation, in line with Go-Ahead London’s strategic priorities
- Degree (2:1 or above preferred), any discipline
- Strong analytical and quantitative problem-solving ability
- Proficient technical skills including Microsoft Office Suite, Power BI and/or SQL
- Confident communicator, comfortable presenting to working and director-level stakeholders
- 1–2 years' relevant experience preferred; strong graduate candidates also considered
- Comfortable operating in a fast-moving, evolving environment
Why Join Us?
- Drive real change, improving efficiency and sustainability in London’s bus network.
- Career progression opportunities within Go-Ahead London.
- We offer a range of benefits including a pension scheme, 20 days holiday, and a travel pass for London Buses and the Tube Network.
Equality, Diversity & Inclusion (EDI)
Go-Ahead London is committed to creating a diverse and inclusive workplace. We welcome applications from women and from people of all backgrounds, including those from under-represented groups.
We are an equal opportunities employer and select candidates based on merit and ability.
If you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you.
Skills Required
- Degree in any discipline, preferably with a 2:1 or above
- Strong analytical and quantitative problem-solving ability
- Proficiency with Microsoft Office Suite, Power BI, and/or SQL
- Confident communication and presentation skills with working- and director-level stakeholders
- 1-2 years of relevant experience
- Ability to work comfortably in a fast-moving, evolving environment
What We Do
Go-Ahead London is London’s largest bus company, operating more than 2,300 buses from 17 garages and providing 26% of the capital’s bus services. It manages routes on behalf of Transport for London, while maintaining its own vehicles and garages. The company also operates a modern electric fleet, works to decarbonise its vehicles and premises, and provides specialist rail-replacement bus services across London.
