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About the Role
Navan is looking for a Strategy & Operations Manager to help drive execution across Specialty Travel & Events. The Specialty Travel & Events team owns verticals including Professional Services, Healthcare Professionals, Production and Media, and others. This role will lead cross-functional initiatives to further mature these service offerings, advancing Navan’s mission to make travel easy for every frequent traveler.
In this role, you will work closely with the Strategy & Operations Director to translate strategic priorities into clear plans, coordinate stakeholders across the organisation, build quantitative analyses and dashboards, and help ensure leadership has a reliable view of performance, progress, risks, and decisions.
What You'll Do
Cross-functional programme leadership
- You will lead complex, cross-functional initiatives to improve and scale Specialty Travel & Events service offerings, consistent with the organisation’s biggest priorities.
- Build strong relationships across the organisation and create alignment among stakeholders with different priorities. You will work closely with Product, Engineering, Sales, Finance, and other teams across the organisation.
- Identify risks, resolve blockers, and escalate decisions with sound judgement and appropriate urgency.
Drive strategic initiatives for senior leadership
- Partner closely with the Strategy & Operations Director and senior leaders to turn emerging priorities into focused initiatives and measurable outcomes.
- Support the development and ongoing management of leadership operating cadences, including priority-setting, business reviews, and follow-up mechanisms.
- Take ownership of high-priority, ambiguous projects that arise from changing business needs.
Leverage business insights to solve problems
- Partner with Finance and Revenue Operations to build analyses, dashboards, and reporting to understand business performance.
- Develop reporting that gives leaders and cross-functional teams a clear view of performance and progress.
- Leverage these insights to inform executive decisions.
Who You Are
- 4–6 years of professional experience in strategy and operations, business operations, programme management, consulting, or a related field. Experience in a high-growth tech company is strongly preferred.
- Strong project management skills and a track record of delivering through others without relying on formal authority.
- Excellent written and verbal communication skills, including the ability to communicate effectively with senior stakeholders.
- Comfort operating in a fast-changing environment with competing priorities.
- High emotional intelligence, discretion, resilience, and a collaborative working style.
- Demonstrated quantitative and analytical skills a plus, including experience building analyses and business intelligence reporting.
People who thrive at Navan tend to move quickly, are self-sufficient, demonstrate good judgement, and have strong emotional intelligence.
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.
Skills Required
- 4-6 years of professional experience in strategy and operations, business operations, program management, consulting, or a related field
- Experience in a high-growth technology company
- Strong project management skills
- Track record of delivering through others without formal authority
- Excellent written and verbal communication skills
- Ability to communicate effectively with senior stakeholders
- Ability to operate in a fast-changing environment with competing priorities
- High emotional intelligence, discretion, resilience, and collaborative working style
- Quantitative and analytical skills, including experience building analyses and business intelligence reporting
What the Team is Saying
Navan Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision coverage for employees and families are explicitly offered, and healthcare is often characterized as a strong part of the package with mental‑health resources included. This breadth of core health benefits is consistently highlighted alongside lifestyle supports.
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Leave & Time Off Breadth — Policies emphasize flexible/unlimited vacation in the U.S., with region‑specific structures such as five weeks of paid annual leave in the UK. This scope of time‑off options is presented as a clear advantage.
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Parental & Family Support — Paid parental leave is structured at 16 weeks for birthing parents and 10 weeks for non‑birthing parents. This level of support is positioned as a meaningful benefit for families.
Navan Insights
What We Do
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
