About Broccoli
Broccoli is building the AI operating system for the $500B home services market. We deploy intelligent AI agents at the front lines of HVAC, roofing, and other trades businesses to answer calls, engage customers, book jobs, and ensure every lead is captured.
Backed by top VCs, we closed a $25M Series A and are scaling fast. We work with leading PE-backed home services platforms and plan to 5x headcount in 2026, creating a rare opportunity to join early and have outsized impact.
The Role
Broccoli is forming a foundational Strategy & Operations team at the center of the company. This team owns the systems, processes, and analysis that enable our executive leadership, account teams, and sales teams to succeed as we scale the business.
We are hiring multiple team members and the team is organized around three pillars: GTM Strategy & Enablement, Post-Sales Strategy & Operations, Executive Planning & Analytics.
What You’ll Do
GTM Strategy & Enablement
Own sales enablement materials for PE-backed platforms
Define target customer segments and GTM strategy
Lead pricing and packaging decisions
Create partnerships, referral, and other programs
Post-Sales Strategy & Operations
Build account dashboards and health metrics
Design the account planning process
Set cross-sell targets and incentive structures
Create ROI reporting to support retention and expansion
Partner with marketing to drive cross-sell
Executive Planning & Analytics
Build and own executive KPI dashboards
Set targets and track performance
Prepare board and investor materials
Drive special projects and ad hoc analysis
What We’re Looking For
2–4 years of experience at a top-tier consulting firm such as McKinsey, Bain, or BCG (also open to externships / secondments)
Strong analytical skills and a structured approach to problem solving
High-ownership mindset with a bias toward action and execution
Clear, effective communicator who collaborates well across teams
Excited to work in-office in San Francisco with the team
Bonus
Experience at a high-growth startup
Exposure to SQL, RevOps, or analytics tooling
Compensation varies based on experience.
Why Broccoli
Broccoli is building a category-defining company in a massive market. We move fast, work collaboratively, and give people real responsibility early. This role is for builders who want to shape the company as it scales.
Top Skills
What We Do
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.
