Strategy & Operations Associate

The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995.

Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us!

Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day.

• We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress.

• We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection.

• We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run.

• We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare.

This is a rare opportunity to join a small but mighty team in a generalist Strategy & Operations role. Verse and our team is focused on making it easier for patients to go home from the hospital and recover at home. You’ll be a key part of the team and help set our direction, execute and scale our most critical initiatives. You’ll report to the Head of Strategy & Operations and work closely with many other functional leaders within the company across Partnerships, Sales, Customer Success, Operations, and Product.

Within your first year, you will have the opportunity to:

• Support existing teams and key initiatives as a project leader, managing significant portions of projects or entire projects

• Lead brand new initiatives including but not limited to sales efforts into new verticals, RFPs and large-scale implementations

• Produce analytics and recommendations that inform executive decisions and help set overall company direction

• Use market research, customer feedback, and company intel to propose, monetize, launch, and scale new initiatives as a strategic and operational leader within Verse

• Influence other departments and leaders (product, ops, legal) to solve problems

Note: We’re looking for a true Swiss Army Knife. This role comes with great responsibility - we absolutely love what we do here at Verse and have a healthy culture, but you can expect this role and our expectations to be fairly rigorous.

We believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role, we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above, we encourage you to apply.

Core Skills & Experience

• 3-5+ years in a consulting, startup, or otherwise rigorous role, ideally within healthcare and/or technology. Former or future founders are encouraged to apply.

• Equal strength in quantitative and interpersonal/communication skills

• Ability to “fail fast and learn fast”, iterate strategy based on market signals

• Ability to thrive in highly ambiguous environments, handle projects with evolving requirements, and define the path for others

• Comfort working one-on-one with executive level stakeholders within Verse and externally

• Ideally you have worked in a software-oriented company with some product-facing experience

We believe in taking care of our team, both professionally and personally. Here’s what we offer:

• Meaningful Compensation: $117,000-$180,000 base salary

• Comprehensive Health & Wellness: We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents.

• Plan for the Future: We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match.

• Career Growth: You'll have opportunities for rapid career advancement in a company that's at a major inflection point. We want you to grow with us.

Work Environment & Location:

This role is based in our San Francisco office. We have a hybrid model, with a requirement of 4 days per week in the office to foster collaboration and innovation. Our headquarters is our larger New York office, so you can expect some travel to be required.

At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer.

We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at [email protected].