THE BUSINESS
We are Everyday Luxury™.
It's what we do and how we do it — together.
It's working alongside world-class talent in pursuit of world-class results.
It's maximizing your potential in a high-performance culture.
It's knowing that wherever you are, you belong.
It's elevating your world — and the world of those who love and will love Aritzia.
It's You. And an endless runway of opportunity.
With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.
THE TEAM
The mission of the Research & Insights is to deliver actionable insights to inform decision-making and drive strategic growth.
THE OPPORTUNITY
Aritzia is growing and our Research & Insights team is growing with it. This is a unique opportunity to be part of the team responsible for guiding research efforts to uncover valuable insights that drive strategic decision-making across the organization. You will play a pivotal role in driving the development and execution of research initiatives that provide actionable insights to accelerate Aritzia’s growth ambitions and collaborate cross-functionally to ensure these insights are integrated into Aritzia’s overall strategy. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia — while enjoying one yourself.
THE ROLE
As the Senior Director / Director, Research & Insights you will lead the team to:
- Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
- Shape Aritzia's understanding of consumers, markets, competitors, and the broader business environment.
- Translate external research and intelligence into strategic insights that inform key business decisions and growth opportunities.
- Anticipate emerging trends and shifts in the retail and consumer landscape to help position Aritzia for long-term success.
Build and strengthen the capabilities, partnerships, and governance required to enable a scalable and sustainable Research & Insights function.
THE QUALIFICATIONS
The Senior Director / Director, Research & Insights has:
- Proven and best-in-class skills, applicable certifications, education and/or experience in:
- Bachelor’s degree in marketing, business, strategy, or a related field; MBA or advanced degree preferred.
- Proven experience in market research, insights, or a related field
- Strong analytical skills and proficiency in research methodologies
- Proven ability to translate complex data into actionable insights
- Excellent communication and presentation skills
- Demonstrated ability to lead and influence cross-functional teams
- A commitment to learn, apply, champion and enrich Aritzia's Values and Business and People Leadership principles
- The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
- The ability to set clear objectives and design a strategy that inspires the team
- A dedication to quality and investing in results and new business opportunities that add value
- A deep understanding and commitment for the industry in which we operate
THE COMPENSATION
At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.
The range for roles at this level is $200,000 - $400,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range.
With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all.
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
- Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
- Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family.
- A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
- The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
- Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
- Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof.
- Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.
- The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.
Skills Required
- Bachelor’s degree in marketing, business, strategy, or a related field
- Proven experience in market research, insights, or a related field
- Strong analytical skills and proficiency in research methodologies
- Ability to translate complex data into actionable insights
- Excellent communication and presentation skills
- Ability to lead and influence cross-functional teams
- Ability to collaborate strategically with cross-functional partners
- Ability to set clear objectives and design an inspiring team strategy
- Deep understanding of and commitment to the retail and consumer industry
- MBA or advanced degree
- Applicable professional certifications
Aritzia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aritzia and has not been reviewed or approved by Aritzia.
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Healthcare Strength — Healthcare benefits include medical, dental, and vision coverage, plus 24/7 virtual wellness access for employees and their families. Recent enhancements around fertility and gender‑affirming care underscore breadth of coverage.
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Parental & Family Support — Paid parental leave is topped up by the company and extends to all parents through birth, adoption, or surrogacy. Family access to mental‑health specialists further supports dependents.
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Wellbeing & Lifestyle Benefits — Perks include a meaningful merchandise discount, designated wellbeing time, and on‑site fitness facilities at select campuses. Feedback suggests these lifestyle offerings add tangible value alongside base pay.
Aritzia Insights
What We Do
Aritzia is a design house with an innovative global platform. We are creators and purveyors of Everyday Luxury, home to an extensive portfolio of exclusive brands for every function and individual aesthetic. We’re about good design, quality materials and timeless style — all with the wellbeing of our People and Planet in mind. Founded in 1984 in Vancouver, Canada, we pride ourselves on creating immersive, highly personalized shopping experiences at aritzia.com and in our 115+ boutiques throughout North America — for everyone, everywhere. OUR APPROACH Aritzia means style, not trend, and quality over everything. We treat each in-house label as its own atelier, united by premium fabrics, meticulous construction and an of-the-moment point of view. We handpick fabrics from the world’s best mills for their feel, function and ability to last. We obsess over proportion, fit and that just-right silhouette. From hand-painted prints to the art of pocket placement, our innovative design studio considers and reconsiders each detail to create essentials you’ll reach for again, and again, and again. If it isn’t just right, it isn’t Aritzia. We’re honored to be recognized by Forbes as one of Canada’s Best Employers (2023). The ranking is based on survey results from 12,000 working Canadians. Everyday Luxury. To Elevate Your World™️







