Strategy & Insights Specialist - Commercial

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations.
THE ICONIC Commercial team is data, product and trend orientated. Our Commercial team is customer obsessed and delivers the future of fashion through curating a customer centric platform of choice.
Part of the Commercial Team, the Strategic Development team works cross-functionally to accelerate key initiatives that drive growth, enable scalability, and evolve our platform and partner ecosystem. This team combines strategic insight, data analysis, and commercial acumen to turn business ambitions into executable outcomes that position THE ICONIC for long-term success.

We are currently on the look out for a Strategy & Insights Specialist - Commercial to join our team. 

Within this role, your purpose is to support the acceleration of THE ICONIC’s Commercial strategy by leveraging strong commercial acumen and data-led insights. You will drive enhanced BI and data access within Commercial, develop business cases and performance tracking for investments and roadmap features, and create actionable reporting to track key KPIs such as marketplace and enabling services growth. Working closely with the Strategic Development team you will help identify growth opportunities, lead data initiatives, and share insights across Global Fashion Group. Your success will be measured by your ability to turn data into commercial results, influence stakeholders, and drive scalable growth for THE ICONIC.

About the role:

• Support the Strategic Development team with initiatives requiring advanced analytical skills.
• Support the acceleration of THE ICONIC’s Commercial strategy using commercial acumen and data-led insights.
• Drive enhanced BI and data access within Commercial
• Support the development of business cases and performance tracking for investments and new roadmap features.
• Create and embed reporting and forecasting to track the performance of key KPIs, for example marketplace and enabling services, customer centric KPIs.
• Identify opportunities for increased profit and revenue through data analytics and articulate actionable findings.
• Support the Strategic Development team with commercial and operational modeling to drive positive negotiation outcomes.
• Own Commercial development initiatives related to data visualization and data management.
• Liaise with stakeholders within Global Fashion Group (GFG) to share best practices and collaborate for success.
• Maintain relationships with internal data and analytics teams to ensure shared learning and cross-functional initiatives.

Essential Skills, Knowledge and Experience:

• Proven experience extracting complex datasets using SQL.
• Proven ability to manipulate and simplify complex data.
• Experience managing data visualizations using tools such as Looker, Tableau, or Power BI.
• Strong Excel skills, including INDEX/MATCH, VLOOKUP, SUMIF, conditional formatting, and charting.
• Strong analytical skills with financial and commercial acumen.
• Ability to translate data & insights into practical strategic decisions and action plans.
• Organized, structured, and process-driven approach.
• Excellent communication skills to support stakeholders unfamiliar with data.
• Ability to present ideas clearly using data visualization or presentations.
• High level of end-to-end ownership for executing and influencing stakeholder outcomes.
• Curiosity and problem-solving skills to inform data-driven actions.
• Experience in an e-commerce or retail environment.

Life at THE ICONIC

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning  collective. Get your knowledge fix with our learning days and hackathons 
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People  first. Access to our Employee Assistance Program for you and your family
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.
• Refer a friend. Enjoy a referral reward for successfully referring someone to THE ICONIC!

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: [email protected]