Essential Job Duties & Responsibilities:
- Act as a trusted advisor and right-hand partner to the Head of Payments Solutions, helping to define and execute business strategy.
- Work with Head of Payment Solutions to manage the Payments strategic planning process and monitor performance against the plan ongoing.
- Develop and enhance Payments Solution infrastructure around budgeting, policies and procedures and other routine business processes.
- Identify key business risks and opportunities in the payments landscape, proactively driving initiatives to mitigate risks and capitalize on growth.
- Lead execution of strategic initiatives, ensuring alignment with revenue, adoption, and customer retention goals.
- Serve as a decision-making proxy for the Head of Payments Solutions when needed.
- Use data-driven methodologies to continuously assess payments operations, merchant onboarding, and transaction processing to identify inefficiencies and process improvements and implement solutions.
- Oversee key projects, including payment platform enhancements, partner integrations, and compliance initiatives.
- Work closely with sales, product, risk, and compliance teams to ensure seamless execution of business objectives.
- Implement best practices for process optimization, risk management, and decision-making.
- Monitor industry trends, regulatory changes, and competitive dynamics in the payments space to inform strategic decisions.
- Identify potential risks in merchant adoption, fraud prevention, and transaction processing, proactively implementing solutions.
- Provide data-driven insights and recommendations to support leadership decision-making and revenue growth.
- Take ownership of high-priority projects, ensuring timely execution without waiting for direction.
- Drive initiatives to enhance product adoption, improve merchant satisfaction, and increase transaction volume.
- Step in to fill operational gaps, resolve critical issues, and ensure business continuity.
Required Skills, Knowledge & Abilities:
- Bachelor’s or Master’s in Business, Finance, or a related field.
- 7+ years of experience in payments, fintech, financial services, or a strategic operations role.
- Deep understanding of payments infrastructure, merchant acquiring, and regulatory requirements.
- Strong ability to anticipate challenges, identify solutions, and implement change.
- Exceptional problem-solving, execution, and leadership skills with a bias for action.
- Outstanding communication and relationship-building abilities across internal teams and external partners.
- Ability to thrive in a fast-paced, high-growth environment with agility and resilience.
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What We Do
GoodLeap is a sustainable home solutions marketplace. We provide simple, fast, and frictionless point-of-sale technology for countless mission-driven professionals serving millions of people who want to upgrade their homes and save money.
Our platform offers flexible ways for consumers to pay for a wide range of sustainable products, including solar panels, battery storage, smart home devices, modern HVAC systems, energy efficient windows, upgraded roofing, water-saving turf, and more.
We are committed to caring for the planet, building lasting relationships with our valued partners and customers, and delivering cutting-edge technology that enables more people to embrace a sustainable lifestyle.





