Strategy & Business Operations Lead, Print

Posted 5 Days Ago
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Sydney, New South Wales, AUS
In-Office
Senior level
Digital Media • Information Technology • Software • Design
The Role
Leads Canva Print’s geographic and SKU expansion strategy, including launch roadmaps, merchandising, product positioning, pricing, performance metrics, and repeatable launch processes. Partners with Operations, Product, GTM, Engineering, Data, and Finance to translate strategy into execution and improve growth across Canva’s physical product catalog.
Summary Generated by Built In
Job Description

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship Sydney campus is uniquely Canva - an extension of our Surry Hills neighbourhood. It's a thoughtfully designed space with plenty of room to collaborate, focus, and connect.

This role is based in Sydney, and we're looking for someone who calls it home. Our hybrid way of working gives you the flexibility to work remotely, and to come together on campus for meaningful in-person collaboration and connection when it matters most. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you'd be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

  • Leading our highest-priority push to expand Print's geographic and SKU coverage, starting with owning the SKU launch strategy and roadmap
  • Owning merchandising and strategic positioning for our print products - building the frameworks for how they're presented, described and named to drive conversion
  • Developing and owning pricing strategy across our print catalog, including how we monitor and review it over time
  • Identifying and owning the performance metrics that matter most for SKU and geographic expansion, and surfacing the insights behind them
  • Building a repeatable launch engine that cuts manual work and shortens the path from opportunity to shipped market or SKU
  • Partnering across Operations, Product, GTM, Engineering, Data and Finance to turn strategy into execution - and rolling up your sleeves for the day-to-day fires along the way

You're probably a match if

  • You've spent 7-8 years in an analytical, strategic role - analytics, consulting, product, business operations or finance - including at least 2 years in a high growth company
  • You're a strategic problem solver who can break down ambiguous problems with a first-principles approach
  • You're highly analytical and metrics driven, comfortable sizing opportunities, defining KPIs and communicating performance clearly
  • You have a track record of turning strategy into execution, not just recommendations
  • You're a strong communicator who can simplify complex topics and drive alignment across teams and levels
  • You're a fast learner with the curiosity to get up to speed in new domains quickly, and the resourcefulness to find a way to get things done

About the team

Print is where creative ideas become physical products - postcards, packaging, posters and more. This role sits at the centre of that operation, partnering across Operations, Product, GTM, Engineering, Data and Finance to shape how Print runs and grows as one of Canva's fastest-growing physical product lines.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Skills Required

  • 7–8 years of experience in an analytical or strategic role such as analytics, consulting, product, business operations, or finance
  • At least 2 years of experience in a high-growth company
  • Strategic problem-solving skills, including breaking down ambiguous problems using first-principles thinking
  • Strong analytical and metrics-driven skills, including opportunity sizing, KPI definition, and performance communication
  • Demonstrated ability to turn strategy into execution
  • Strong communication skills and ability to simplify complex topics and drive alignment
  • Fast learning, curiosity, and resourcefulness

Canva Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Canva and has not been reviewed or approved by Canva.

  • Parental & Family Support Permanent employees are eligible for 18 weeks of paid parental leave from day one, inclusive of all parents. Additional supports include flexibility in how leave is taken and resources around pregnancy loss and caregiving.
  • Leave & Time Off Breadth Extra paid time off categories expand beyond standard PTO. Examples include five Flex Leave days, three days of paid volunteering, and milestone Epic Experience time off at 5 and 10 years.
  • Equity Value & Accessibility Equity participation is a core element of total rewards. Company materials and industry reporting note periodic opportunities to realize value through secondary transactions, enhancing perceived upside.

Canva Insights

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The Company
HQ: Sydney
5,500 Employees
Year Founded: 2013

What We Do

Canva is an online graphic design platform with a mission to empower everyone to design anything and publish anywhere, offering a free-to-use tool for creating social media posts, presentations, posters, videos, logos, and more.

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