Strategy and Operations Intern

Posted Yesterday
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South Jakarta City, Jakarta, IDN
In-Office
Internship
eCommerce • Logistics • Sales
The Role
The Strategy & Operations Intern supports operational execution, data processing, analysis, and process improvement across growth initiatives, working closely with the Growth Associate Manager.
Summary Generated by Built In

We are hiring a Strategy & Operations Intern to support day-to-day execution and data processing across growth and operations initiatives. This role sits at the intersection of execution and analysis, responsible for process complex data, give insights and operational requests into structured outputs that enable faster, better decisions. The associate will work closely with the Growth Associate Manager and is expected to be highly detail-oriented, analytically strong, and execution-driven.

Key Responsibilities:

1. Operational Execution

- Support day-to-day operational tasks across growth, sales, and center-level initiatives

- Own recurring operational processes (tracking, reporting, coordination) to ensure accuracy and timeliness

- Coordinate with internal teams (Tele, ECs, Ops) to collect inputs and follow up on execution gaps

2. Data Processing & Reporting

- Clean, organize, and maintain datasets across Google Sheets (leads, bookings, paid, SU, incentives, etc.)

- Build and maintain dashboards, trackers, and recurring reports

- Ensure data consistency across sources (manual trackers, system exports, center reports)

3. Analysis Support

- Conduct basic analysis to surface trends, anomalies, and performance gaps

- Prepare structured summaries (tables, charts, short insights) for decision-making

- Support ad-hoc analysis requests related to funnel performance, incentives, and operational efficiency

4. Process Improvement

- Identify inefficiencies in existing workflows and propose simplifications

- Help document SOPs and standardize recurring processes

Requirements:

1. Must-Have

- Strong proficiency in Google Sheets / Excel (filters, formulas, basic QUERY / VLOOKUP / XLOOKUP)

- Comfortable working with data-heavy, imperfect datasets

- High attention to detail and strong ownership mindset

- Able to work independently with minimal hand-holding

- Strong execution discipline: can handle repetitive tasks without losing accuracy

2. Good-to-Have

- Background in operations, analytics, business, engineering, or similar fields

- Experience supporting growth, sales ops, or performance teams

- Basic understanding of funnel metrics (leads, booking, conversion, retention)

- Familiarity with dashboards, reporting cadence, or incentive tracking

Skills Required

  • Strong proficiency in Google Sheets / Excel
  • Comfortable working with data-heavy, imperfect datasets
  • High attention to detail and strong ownership mindset
  • Able to work independently with minimal hand-holding
  • Strong execution discipline
  • Background in operations, analytics, business, engineering, or similar fields
  • Experience supporting growth, sales ops, or performance teams
  • Basic understanding of funnel metrics
  • Familiarity with dashboards, reporting cadence, or incentive tracking
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The Company
HQ: South Jakarta, Jakarta
1,303 Employees
Year Founded: 2017

What We Do

In 2020, Seven Retail was established as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle, F&B and education. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation. We are on a mission to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living. Over 200 outlets to date with +1 new store added every other day. Creating several new brands into new categories every single year. We rapidly iterate, constantly reinvent, and obsessively experiment when it comes to product innovation and consumer experience. Check out our website and come experience our brands for yourself!

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