Strategy and Operations Associate

Reposted 16 Hours Ago
Be an Early Applicant
Office, Lilongwe, Central Region, MWI
Hybrid
Mid level
Artificial Intelligence • Information Technology • Software • Automation
The Role
Partner with leadership to define OKRs and GTM strategy, diagnose cross-functional friction across Sales, CS, Product and Finance, build playbooks, analyse data to drive decisions (pricing, funnel leakage), and scope/execute tech solutions with engineering.
Summary Generated by Built In
Move from solving problems for clients to owning strategic initiatives end-to-end.

We're not building another legal AI assistant. We're building one of the first agentic systems for enterprise legal and compliance teams that actually automates their manual work. End-to-end.

In two years, Haast has transformed compliance from a painful checkbox exercise into a smart, automated workflow, cutting review times by 80% and boosting productivity 4x. We recently closed a $12M USD Series A (Peak XV Partners, DST Global, Airtree) and are scaling into global markets.

Design has Canva. Projects have Atlassian. Compliance has Haast.


The Role

If you've spent the last few years advising from the sidelines, this is where you move from watching to building.

You'll sit at the intersection of every function in the business; Sales, Customer Success, Product, Finance, and help the leadership team diagnose what's broken, roadmap what's to come, build the solution, and navigate what happens next.

One week you might be revamping our pricing model. The next, you're helping design the next generation of our AI agent. You'll be the person leadership turns to when something is complex, ambiguous, or high-stakes, because you don't need a perfectly defined brief to make sense of chaos.


What You'll Own

  • Strategy & Planning: Work closely with leadership to define OKRs, manage business planning cycles, and refine our Go-To-Market strategy

  • Diagnosis & Consulting: Jump into critical problems across Sales, CS, Product, and Finance. Spend 2–4 weeks on a sprint, then move to what matters most next

  • Operating System: Define the playbooks and processes that let us scale 10x without burning out

  • Data & Truth: Own the numbers. Dig into data to answer the questions that actually move the needle, pricing optimization, sales funnel leakage, customer retention patterns

  • Problem-to-Solution: When you spot an operational problem with a tech fix, scope it out and work with our engineering team to get it built

Who We're Looking For

  • Proven problem-solving experience from a top-tier management consulting firm (MBB or Tier 1.5), investment banking, or high-growth scale-ups. You know how to break down ambiguous problems and drive to an answer.

  • Operator's DNA: You loved the strategy part of consulting but hated handing off the slides. You want to roll up your sleeves and own execution.

  • High analytical rigor: You're not satisfied until you've fully solved the problem. You dive into data, ask the right questions, and understand the pain point completely.

  • Comfort with ambiguity: You can walk into a messy situation, identify the root cause, and create order from chaos.

  • High EQ and genuine influence: You build relationships quickly with engineers, lawyers, and sales leaders alike—and you get things done without formal authority.

  • Real excitement about AI: You're already tinkering with LLMs and thinking about how they change business. This isn't abstract for you.

Why Join Haast

  • Real impact from day one: You're not running reports or sitting in meetings. You're diagnosing problems and shipping solutions that directly affect how we serve enterprise customers.

  • Meaningful equity upside: We're building a generational company in a $50B market. We share success with the people who build it.

  • Exceptional learning velocity: You'll learn more in 12 months here than most roles offer in 3 years. You'll work with a leadership team with roots in MBB and top-tier law.

  • Variety and agency: No two weeks will be the same. You'll move between pricing models, AI agent design, sales operations, and customer strategy.

  • Sydney-based, genuinely flexible: We work flexibly from our Sydney office.

How to Apply

Tell us about a time you jumped into an ambiguous, high-stakes problem at a consulting firm, in a startup, or anywhere else. What was broken? How did you figure out what to fix? And what happened after you did?
No closing date. We review applications on a rolling basis.
At Haast, we believe bold ideas come from diverse perspectives. We're committed to building a team that reflects the world we work in. Even if you don't tick every box, we'd love to hear from you.

Skills Required

  • 2-5 years experience at top-tier management consulting (MBB or Tier 1.5), Investment Banking, or high-growth scale-ups
  • Ability to break down ambiguous problems, structure approaches, and drive to answers
  • Proven operator mindset with experience owning execution and delivering solutions
  • High analytical rigor and comfort digging into data to answer strategic questions
  • Comfort working in ambiguity and creating order from messy situations
  • High emotional intelligence and ability to influence cross-functional stakeholders without formal authority
  • Interest and hands-on tinkering with AI/LLMs and excitement about AI-driven product opportunities
  • Ability to define playbooks, processes and scale operating systems across the business
Am I A Good Fit?
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The Company
HQ: Sydney, New South Wales
29 Employees

What We Do

We help organisations manage digital risk, enabling them to find and resolve brand and legal compliance issues, across their entire presence, before they result in brand damage, lost revenue or even costly fines.

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