The Role
Assist the Marketing team with performance analysis, data visualization, and strategy to drive enrollments and achieve growth goals.
Summary Generated by Built In
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
Introduction:
Sword Health is looking for an analytical, hard working and driven candidate to help us inside Thrive team as a Strategy and Operations Associate. This individual will support the Marketing team to drive enrollments across our Clients, key employers and health plans in the US. Through deep analysis of campaign, channel, Client and business performance, this individual will be responsible for helping us achieve our audacious growth and revenue goals. This role requires a data savvy, self-starter who thrives in analyzing performance using Google Sheets and Looker, can extract insights that propel growth and lead cross functional operational initiatives.
If you have a desire of developing business or B2C marketing strategies in a strategy or analytics consulting firm or at a high growth tech company, we’d love to meet you.
What you'll be doing:
- Assist in key strategic growth projects, including performance analysis, data visualization and strategic planning
- Analyze performance of key B2C marketing channels and campaigns including website/landing pages, email, direct mail and webinars to monitor trends and identify conversion opportunities.
- Inform enrollment testing strategy to improve enrollment conversion rate across channels and measure performance of tests to identify areas of improvement and iterate.
- Report weekly on Key Performance Indicators for marketing campaigns, channels and Client performance.
- Drive the execution of growth strategies, including improving and standardizing processes for greater operational efficiency.
- Work cross-functionally with internal Marketing Operations, Growth Marketing, and Data
What you need to have:
- 2+ years of experience in strategy consulting or marketing analytics in a high growth tech company
- Strong analytical and problem solving skills with the ability to synthesize complex data into actionable insights
- Excellent English (spoken and written) and willingness to work a later schedule to support teammates in the US, starting at 10:00 am Portugal Time
- Deep expertise in analytical tools including Looker and Google sheets. Mixpanel experience a huge plus.
- Strategic mindset combined with the ability to execute effectively and accurately and a positive, can do attitude
- Highly motivated to learn new platforms and technologies to carry out dynamic marketing programs
- Extremely proactive, and adaptable to a fluid environment
- Strong written and verbal communication skills and the ability to work effectively with cross-functional teams.
- Experience in managing multiple projects simultaneously in a fast-paced, dynamic environment
What we would love to see:
- Experience working with US based teams and different time zones
- Knowledge of email acquisition and digital marketing best practices.
*Please note that this position does not offer relocation assistance. Candidates must possess a valid working Visa of the resident country and be based in Portugal only.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
Top Skills
Google Sheets
Looker
Mixpanel
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The Company
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
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