Wells Fargo is seeking a Strategic Transformation and Programs Lead, (Lead Business Accountability Specialist), as part of the Technology Resiliency, Risk, and Regulatory Execution team.
Learn more about career areas and lines of business at wellsfargojobs.com.
This role requires strong program management, transformation design and delivery, governance design, execution strategy, and cross-functional coordination skills. Experience leading complex initiatives, preparing executive-ready materials, managing stakeholder communications, and driving structured routines within a fast paced, results oriented team is essential. Knowledge of technology resiliency, operational risk, and enterprise governance processes is beneficial.
In this role, you will:
- Lead and execute large-scale technology resiliency, risk, and regulatory transformation programs, providing strategic oversight and cross-functional program management across multiple workstreams
- Advise senior leadership with vision, direction, and expertise to shape complex, long-term business and technology strategies, including plans, resource needs, specifications, and transformation goals
- Drive integrated program execution, including planning, milestone tracking, dependency management, risk and issue analysis, and escalation across technology, control, risk, and business teams
- Develop and manage governance routines and executive-level communications, prepare materials, agendas, status summaries, and decision-ready updates to ensure alignment and consistent messaging
- Support continuous improvement efforts, enhancing processes, streamlining reporting, and strengthening risk governance across transformation initiatives
- Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business
- Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
- Make decisions in complex and multifaceted situations requiring solid understanding of business's functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
- Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
- Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials
- May lead projects, teams, or serve as a peer mentor
- 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years of experience leading complex cross-functional initiatives, building delivery strategies, drafting and tracking project plans, and developing materials, facilitating and delivering communication to senior leadership
- Independently defines problems, analyzes data, evaluates options, and recommends actions to support transformation, governance, and program execution
- Drives informed decision-making across leadership and stakeholders, ensuring alignment, accurate reporting, and timely escalation of strategic or enterprise-impact issues across technology, control, and risk partners
- Demonstrated ability to apply Transformation and Risk Frameworks, with experience contributing to the assessment, enhancement, and implementation of governance structures and control environments
- Experience supporting strategic planning initiatives, including coordinating workstreams, helping shape operational strategies, and contributing to solutions that align with organizational goals
- Advanced proficiency in PowerPoint and MS Office, with a strong ability to build executive-ready presentations, reports, and dashboards
- Ability to synthesize complex information into clear executive-level deliverables
- Coordinate senior, program-related communication strategy and ensure consistent, accurate messaging across stakeholders including technology, control, risk, and business partners - communicate with impact at an executive level
- Experience contributing to cross-functional programs focused on operational resilience, risk governance, or enterprise transformation
- Strong communication and collaboration skills, with the ability to engage effectively with leaders and stakeholders across Risk, Control, and Regulatory Relations teams
- Working knowledge of IT governance frameworks, operational risk programs, resilience concepts, and integrated risk methodologies
- Consulting background, preferably in risk, transformation, or strategy disciplines
- Position offers a hybrid work schedule
- This position is not eligible for Visa sponsorship
- Relocation assistance is not available for this position
- 194 Wood Ave. South Iselin, New Jersey 08830
- 300 S Brevard Street. Charlotte, North Carolina 28202
- 2222 W Rose Garden Lane. Phoenix, Arizona 85027
NC- Charlotte Pay Range: $100,000 - $163,000 Annually
AZ- Phoenix Pay Range: $100,000 - $163,000 AnnuallyPay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$100,000.00 - $196,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
1 Mar 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
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