Strategic Solutions Manager

Science 37’s mission is to accelerate clinical research by enabling universal trial access for patients. Through our solutions; The Metasite™ and Patient Recruitment, we accelerate enrollment by expanding the reach of clinical trials to patients beyond the traditional site and rigorously qualifying patients prior to referring them to a traditional site. Our solutions are powered by a proprietary technology stack with in-house medical and operational experts that enhance quality through standardized workflows and best-in-class study orchestration.

POSITION OVERVIEW

The Strategic Solutions Manager is a key member of the Sales team and is responsible for identifying, targeting, and securing new business through professional, consultative, proactive sales activities to drive business and build high levels of customer satisfaction and loyalty. 

DUTIES AND RESPONSIBILITIES

Duties include but are not limited to:

1. Identify, target, and secure new business through professional, consultative, proactive sales activities to drive business  
2. Drive results through strategic business plan activities and relationship management, ensuring high levels of customer satisfaction and loyalty 
3. Maintain pipeline of new business opportunities and accounts  
4. Collaborate with senior management and functional managers as needed  
5. Research and identify target markets, build relationships, perform in-depth presentations, strategic analysis, and execution of implemented plans 
6. Assist marketing team in lead generation efforts, message positioning, and conference and prospect development efforts 
7. Effectively leverage company resources/tools to maximize business results (marketing materials, speaker programs, regional trade shows) 
8. Demonstrate a high level of accountability for all administrative tasks (CRM utilization, weekly reports, etc.) 
9. Develop and manage key cross-functional relationships, including senior leadership  
10. Work with management to drive the strategy, implementation, adoption and ensure efficiency in sales process 

QUALIFICATIONS & SKILLS

Qualifications 

The following qualifications are preferred and/or equivalent applicable experience:

1. BS degree required; advanced degree preferred 
2. 1+ years Business Development experience, preferably in B2B sales with a pharmaceutical, clinical services, or CRO industry.
3. In-depth knowledge of the pharmaceutical and biotech industries, clinical trials, and drug development and commercialization (strongly preferred) 
4. Demonstrated leadership skills that allow the individual to build relationships, communicate, and influence all levels of the organization and make positive change 
5. Proven track record of delivering results and meeting targets 
6. Proven track record of achieving/surpassing sales goals 
7. Experience in creating, driving, and executing solutions by defining all elements from strategy to implementation  
8. Knowledge of and experience with CRM tools/platforms and ability to utilize the CRM tool provided to manage contacts and opportunities/funnels 
9. Excellent strategic business/industry awareness and a thorough understanding of trends and impact on the business; ability to translate emerging industry trends relevant to the organization 
10. Proven successful track record at developing mid-level and high-level contacts 

Skills/Competencies

1. Experience interacting and collaborating cross-functionally 
2. Demonstrated ability to solve problems and provide practical solutions 
3. Strong interpersonal skills, ability to communicate and collaborate successfully across all levels of the organization 
4. Commitment to results; is focused, detail oriented, and results driven 
5. Action oriented and innovative; able to translate broad goals into achievable steps
6.  Motivating; knows how to influence and enable others, both internally and externally
7.  Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses 
8. High level of integrity and dependability with a strong sense of urgency  
9. Strong communication and negotiation skills 
10. Ability to foster and cultivate business opportunities and partnerships  
11. Exceptional organizational, project management and time management skills 
12. Attention to detail and ability to work simultaneously on multiple priorities 
13. Demonstrated ability to work creatively in a fast-paced environment and maintain demanding timelines
14. Ability to work independently and as a team player 

Capabilities 

1. Up to 20% travel, as needed, for project team meetings, client presentations and other professional meetings/conferences as needed
2. Ability to communicate in English (both verbal and written)

REPORTING

Position reports to the Director, Strategic Solutions who will also assign projects, provide general direction and guidance.  Incumbent expected to perform duties and responsibilities with minimal supervision.

DIRECT REPORTS

• No direct reports

BENEFITS

At Science 37, our focus is to provide you with a comprehensive and competitive total reward package that supports you at all stages of your career - both now and into the future. Our success depends on the knowledge, capabilities, and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work that adds to your professional development.

Science 37 is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

Science 37 values the well-being of its employees and aims to provide team members with everything they need to succeed.

Submit your resume to apply!