Strategic Solutions Manager

Posted Yesterday
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Hiring Remotely in Memphis, TN, USA
In-Office or Remote
Senior level
Logistics • Software • Analytics
The Role
Lead strategic customer relationships for parcel spend management solutions, conduct business reviews, identify transportation performance improvements, and deliver measurable value through analytics and technology. Manage, coach, and develop Solutions Engineers and Analysts while partnering cross-functionally to improve customer outcomes. The role requires transportation or supply chain experience, advanced Excel and Power BI capabilities, analytical problem-solving, and familiarity with SQL, databases, financial modeling, and business intelligence tools.
Summary Generated by Built In

Location: Remote | Travel up to 25%


Turn the world’s most complex shipping data into decisions customers can act on.

We combine innovative technology, transportation expertise, and exceptional people to help customers transform transportation data into a competitive advantage. If you thrive on building relationships, leading teams, solving complex challenges, and delivering measurable business impact, you'll thrive at here.


At Green Mountain Technology, we help some of the world's most recognized brands optimize their transportation networks, improve customer delivery experiences, and unlock millions of dollars in value. Lead customers. Develop talent. Leverage cutting-edge technology. Deliver meaningful results.


We are seeking a Strategic Solutions Manager to lead customer relationships, deliver our Parcel Spend Management solutions, and help customers continuously improve their transportation performance. This role combines customer leadership, people management, analytics, and technology to create meaningful business outcomes. 


What You’ll Do

  • Build trusted relationships with customer stakeholders and serve as their strategic advisor.
  • Lead customer business reviews, planning sessions, and ongoing value discussions.
  • Identify opportunities to improve transportation cost, service, and operational performance.
  • Harness leading technology and analytics to deliver actionable insights, measurable results, and continuous customer value.
  • Manage, coach, and develop a team of Solutions Engineers and Analysts.
  • Partner across Green Mountain to deliver exceptional customer experiences and business outcomes.

What You’ll Bring

You are a customer-focused leader who enjoys solving complex business challenges, developing high-performing teams, and turning data into measurable results.

  • 5+ years of experience in a customer-facing transportation, parcel, logistics, supply chain, consulting, or related analytical role.
  • Experience leading, coaching, and developing analysts, engineers, consultants, or other analytical professionals.
  • Proven ability to build trusted customer relationships and communicate effectively with business leaders.
  • Strong analytical, critical-thinking, and problem-solving skills with advanced Microsoft Excel capabilities.
  • Experience leveraging Power BI, Microsoft Copilot, AI-enabled applications, and modern analytics tools to drive customer outcomes and business value.
  • Self-motivated, results-oriented, and committed to quality, accountability, and continuous improvement.
  • Bachelor's degree in Engineering, Logistics, Supply Chain, Business, Data Analytics, or a related field.

What Will Set You Apart

  • Experience with SQL, relational databases, and large data sets.
  • Knowledge of transportation optimization, carrier pricing, parcel operations, or supply chain analytics.
  • Experience with financial modeling, forecasting, automation, and project management.
  • Experience with Power BI, Tableau, or comparable business intelligence tools.
  • Transportation optimization, carrier pricing, or parcel analytics experience.
    • Previous experience as a people leader.

    Why Green Mountain Technology

    We help the world's leading shippers reduce costs, improve delivery experiences, and make smarter transportation decisions through technology, analytics, and deep parcel expertise. Our customers rely on us as trusted partners to turn data into insights, insights into action, and action into measurable business results.

    Innovation isn't an initiative, it's our culture. We were founded on a belief in using technology paired with talented and knowledgeable professionals in shipping, logistics, data analytics, and technology to create meaningful financial outcomes for our customers. We believe in continuously innovating differentiated value and empowering our people to lead with curiosity, creativity, and ownership.


    Green Mountain Technology offers eligible team members medical coverage with two plan options, along with dental and vision benefits. Our HSA-qualified high-deductible health plan includes a generous company contribution, with optional health care and dependent care flexible spending accounts. Company-paid basic life insurance and short- and long-term disability coverage are available from day one, with voluntary supplemental plans also offered. Additional benefits include fully remote work options in certain US states, paid holidays, PTO, Summer Hours with no waiting period, and a 401(k) plan with an automatic company contribution.

    Green Mountain Technology is an equal opportunity employer that embraces inclusion and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

    We Participate in E-Verify.

    Applications submitted through third-party automated services or trained AI bots will be disqualified. Only applications completed by intentional human candidates will be considered.

    Skills Required

    • 5+ years of experience in a customer-facing transportation, parcel, logistics, supply chain, consulting, or related analytical role
    • Experience leading, coaching, and developing analysts, engineers, consultants, or other analytical professionals
    • Proven ability to build trusted customer relationships and communicate effectively with business leaders
    • Strong analytical, critical-thinking, and problem-solving skills
    • Advanced Microsoft Excel capabilities
    • Experience leveraging Power BI, Microsoft Copilot, AI-enabled applications, and modern analytics tools
    • Self-motivated, results-oriented, and committed to quality, accountability, and continuous improvement
    • Bachelor’s degree in Engineering, Logistics, Supply Chain, Business, Data Analytics, or a related field
    • Experience with SQL, relational databases, and large data sets
    • Knowledge of transportation optimization, carrier pricing, parcel operations, or supply chain analytics
    • Experience with financial modeling, forecasting, automation, and project management
    • Experience with Power BI, Tableau, or comparable business intelligence tools
    • Transportation optimization, carrier pricing, or parcel analytics experience
    • Previous experience as a people leader
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    The Company
    HQ: Memphis, TN
    457 Employees
    Year Founded: 1999

    What We Do

    Green Mountain Technology is a technology-enabled parcel logistics management and advisory firm serving large, complex shippers. It combines proprietary technology, multi-carrier parcel data, and domain expertise to help customers control parcel spend and performance. Its solutions bring carrier, order, parcel TMS, and manifest data together, enabling clients to reduce shipping costs, improve operations, strengthen delivery performance, and make better-informed decisions across their fulfillment networks.

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