Strategic Solutions Engineer, West

Posted One Month Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
160K-235K Annually
Senior level
Artificial Intelligence • Software • Generative AI
The Role
Partner with Account Executives to design, demo, and run technical POCs for Glean's Work AI platform. Lead technical discovery, architect integrations and API-based connections, address security concerns, build custom demos/environments, produce ROI/business justification, and coordinate cross-functionally with product and engineering to deliver customer solutions.
Summary Generated by Built In
About Glean:
 
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
 
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
 
Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
 
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
 
About the Role: 
 
As a Solutions Engineer at Glean, you’ll partner with sales to design, demo, and prove the value of our Work AI platform for customers. You’ll lead technical discovery, architect integrations and data connections, and confidently navigate security to accelerate decisions. If you love translating complex technology into clear business outcomes, you’ll thrive helping enterprises adopt AI that actually gets work done. 
 
You will:
  • Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
  • Create and demo custom environments based off of customer industry and line of business
  • Run and manage a technical POC cycle
  • Perform customer facing activities including technical discovery calls
  • Lead security based conversations to make customers comfortable with Glean’s security posture
  • Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
  • Develop ROI and business justification reports and presentations
About you:
  • 5+ years of sales engineering or solution consulting experience in a SaaS organization
  • Bachelor's degree in CS or a related field
  • Excellent written and verbal communication skills
  • Highly motivated, driven and self-starting individual
  • Ability to work in a fast paced, team environment
  • Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
  • A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
  • Familiarity with any cloud environment (GCP, AWS, Azure)
  • Proficiency in Python or Java
  • Ability to configure, monitor, and maintain API based integrations 
Location:
  • This role is remote (must be based in Pacific or Mountain time zones)
Compensation & Benefits:
 
The standard OTE range for this position is $200,000 - $285,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
 
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
 
We’re committed to building and sustaining a diverse, inclusive workplace. We strive to attract and retain people with a wide range of backgrounds, experiences, and perspectives, and we do not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
 
#LI-HYBRID
 
AI-First Mindset at Glean:
 
At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.
 
Global Data Privacy Notice for Job Candidates and Applicants:
 
Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.

By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.  

Skills Required

  • 5+ years of sales engineering or solution consulting experience in a SaaS organization
  • Bachelor's degree in Computer Science or a related field
  • Proficiency in Python or Java
  • Familiarity with cloud environments (GCP, AWS, Azure)
  • Ability to configure, monitor, and maintain API-based integrations
  • Clear examples of partnering with Account Executives on technical deal cycles with enterprise customers
  • Experience running and managing technical POC cycles and creating custom demos/environments
  • Ability to lead security conversations and address technical/security objections
  • Excellent written and verbal communication skills
  • Highly motivated, driven, and self-starting; ability to work in a fast-paced team environment

Glean Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Glean and has not been reviewed or approved by Glean.

  • Healthcare Strength Healthcare coverage includes employer-provided medical, dental, and vision across U.S. roles. Descriptions of benefits and third‑party listings characterize core health offerings as solid.
  • Equity Value & Accessibility Equity is widely offered via stock options and highlighted as a core part of total rewards. Engineering packages are portrayed as particularly competitive when equity value is considered.
  • Leave & Time Off Breadth Time off includes flexible PTO and a company‑wide winter break. Parental leave is described as generous in public listings, though specifics are not consistently published.

Glean Insights

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The Company
HQ: Palo Alto, CA
224 Employees
Year Founded: 2019

What We Do

Glean searches across all your company’s apps to help you find exactly what you need and discover the things you should know. 🔍 AI-powered workplace search. 💡 Personalized results and knowledge discovery. ⚡ Easy to use, ready to go— right out of the box.

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