Strategic Solutions Engineer, APAC

Posted 14 Days Ago
Be an Early Applicant
Hiring Remotely in Australia
Remote or Hybrid
Senior level
Cloud • Digital Media • Enterprise Web • Marketing Tech • Software
The everything app, for work. One app for projects, knowledge, conversations, and more. Get more done faster—together
The Role
The Strategic Solutions Engineer will partner with Sales to present solutions, manage technical evaluations, design customer projects, and optimize AI-driven workflows while mentoring other engineers.
Summary Generated by Built In

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

This is a once-in-a-lifetime opportunity to join a pre-IPO startup focused on saving people time and making the world more productive!

ClickUp is looking for an experienced Strategic Solutions Engineer to serve as a technical partner to our Sales organization for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, is a skilled presenter, is adept at advising and influencing customers on new ways of working, and has enough technical aptitude to figure out solutions for any technical challenges clients experience.


Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.


The Role:

  • Partner with Sales to deliver exceptional solution presentations that explain and sell our products and integrations, for both prospective and current clients.

  • Drive and own the technical evaluation, including discovery, custom demonstrations, working sessions, technical Q&A, proof of value, integration scoping, and final value presentation.

  • Design, develop, deploy, and manage memorable customer-specific proof of value (PoV) projects that help influence decision outcomes.

  • Assist with the functional and technical elements of RFPs.

  • Strong background in business process mapping, including the ability to analyze, document, and improve complex business processes across diverse environments.

  • Designing, implementing, and optimizing AI-driven workflows and agent-based solutions, with a focus on automation and operational efficiency.

  • Coach and enable other Solutions Engineers across the region, serving as a player-coach and regional team lead by sharing best practices, raising the bar on discovery and demos, and supporting deal strategy.

  • Enable and train partners on ClickUp’s platform, new features, and best practices—including AI, integrations, and workflow automation.


Qualifications:

  • 5+ years pre-sales experience selling to Enterprise clients and a combined 8+ years in a customer facing role with technology.

  • A skilled presenter and masterful storyteller, who is able to convey value during any interaction with a customer.

  • Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.

  • Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.

  • Experience coaching or leading cross-functional teams, and partnering with channel or alliance organizations.

  • Hands-on experience with AI LLMs, as well as integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.

  • Prefer candidates with prior experience in project management, portfolio management, and/or collaborative work management.

#LI-NMR #LI-Remote


Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.

Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Privacy Notice

ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.

If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.

Visa Sponsorship

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Fraud Alert

ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].

AI Processing Notice

ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at [email protected].

Top Skills

AI
APIs
Integromat
Llms
Unito
Web Services
Workato
Zapier
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The Company
HQ: San Diego, CA
1,000 Employees
Year Founded: 2016

What We Do

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week.

Why Work With Us

ClickUppers are highly passionate, energetic, and unique people that align in the mission of saving people time and making the world more productive. We're the newcomer, the underdog, but that's where we thrive. Let’s make the world more productive!

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