Strategic Sales Technology Specialist
Position Profile
The Strategic Senior Technology Specialist executes the core equipment and basic services strategy within assigned accounts, partnering closely with the Client Executive across Strategic and Enterprise Accounts.
Job Duties and Responsibilities
- Partner with the Client Executive to implement equipment and basic services strategies within assigned accounts.
- Independently lead customer engagements, conduct meetings, and develop opportunities by leveraging subject matter experts and other resources to position, propose, and close deals.
- Efficiently qualify opportunities and prepare proposals that meet or exceed customer requirements.
- Effectively craft and position the full Ricoh portfolio.
- Assess solution fit and affordability for the customer.
- Lead pricing strategy, proposal development, and contract negotiations.
- Propose, sell, and deliver profitable core equipment and basic services.
- Collaborate with matrix teams to ensure high‑quality deliverables for clients.
- Build trust, confidence, and influence with clients through effective collaboration.
- Clearly articulate Ricoh’s industry position and value proposition to clients.
- Perform other duties as assigned.
Qualifications (Education, Experience, Certifications)
- Bachelor’s degree or equivalent experience in a related field.
- 5–10 years of experience selling into Fortune 5000 organizations.
- Proven consultative selling skills.
Knowledge, Skills, and Abilities
- Strong negotiation and sales skills.
- Deep understanding of customer approval and internal business processes.
- Knowledge of selling service annuities and effectively using change orders.
- Demonstrated success using collaboration to build influence.
- Strong understanding of core product and services portfolio.
- Ability to independently develop and deliver compelling value propositions.
- Excellent verbal and written communication skills.
- Proven ability to build and maintain professional relationships.
- Ability to stay current with market trends.
- IT‑savvy with understanding of enterprise architectures.
- Strong learning agility.
Working Conditions / Mental and Physical Demands
- Typical office environment with appropriate lighting, ventilation, and standard levels of temperature and noise.
- Work assignments vary and may require interpreting, understanding, and applying complex materials and data, as well as preparing and conveying diverse information.
- Minimal physical effort; work is mostly sedentary but may include walking, standing, bending, reaching, and lifting up to 10 lbs (e.g., files, documents, small parts).
- Moderate manual dexterity required, including regular use of calculators, keyboards, tools, and hand–eye coordination.
- Travel required (approximately 30%), which may include overnight travel.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
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What We Do
Ricoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4 million businesses and solve problems for companies large and small. Every day our more than 90,000 global employees serve a vast array of industries designing and optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems, platforms, and image technology to make data accessible to people faster and with more insight than ever before.
