Strategic Sales Engineer - (Toronto, Canada - Remote)

VulnCheck is transforming vulnerability intelligence by helping security teams act faster and with more confidence. Our platform delivers early, high-quality exploit intelligence, deep asset correlation, and contextual insights to help organizations stay ahead of emerging threats.

As the Strategic Sales Engineer for the Canadian territory at VulnCheck, you will play a critical role in demonstrating how VulnCheck intelligence enhances workflows for Enterprise, MSSP, and Cyber Vendor customers. You will collaborate closely with prospects, customers, partners, and internal teams to deliver valuable solutions and drive business opportunities. This role is instrumental in securing the technical win and ensuring customers recognize the value of VulnCheck in strengthening their cybersecurity posture.  This is a 100% remote role based in Canada, though we are primarily looking for candidates in the Greater Toronto region.

• Build and maintain strong relationships with prospects and customers.

• Lead proof-of-value (PoV) engagements, ensuring successful technical validation of VulnCheck solutions.

• Influence product development by gathering customer feedback and advocating for feature requests and enhancements.

• Provide technical consulting and customization to help customers integrate VulnCheck solutions into data platforms, vendor tools, and existing processes.

• Train prospects and customers, troubleshoot PoV issues, and respond to product inquiries to ensure customers can operate independently and confidently.

• Develop custom scripts and troubleshoot performance issues related to VulnCheck components, including the API, data fidelity, and CLI/SDK.

Sales Engineers at VulnCheck are product experts, technical advisors, and customer advocates. You will ensure VulnCheck solutions seamlessly integrate into customers’ security environments while serving as the primary presales technical contact.

By building strong customer relationships, you will drive successful security implementations and help manage the customer lifecycle to ensure long-term success.

• Guide customers through adoption and integration, accelerating deployments of new security products.

• Provide real-time technical support and strategic guidance to optimize security operations.

• Leverage deep product expertise to assist with initial setup, deployment, optimization, and issue resolution.

• Collaborate closely with prospects and customers to ensure VulnCheck solutions align with their security objectives.

Your expertise will be instrumental in enabling successful security integrations and empowering customers to enhance their cybersecurity posture with confidence.

• Deep understanding of the cybersecurity product landscape, with a focus on Vulnerability Management.

• Strong understanding of incident response, vulnerability management, and SOC operations, including how vulnerability intelligence supports each function.

• Ability to develop and maintain scripts in Python.

• Experience working with APIs and JSON.

• Ability to build workflows in security platforms such as SIEM, SOAR, TIP or similar tools.

• Experience with mentorship responsibilities.

• 5+ years of experience as a pre-sales engineer in the cybersecurity industry.

• Familiarity with the Go programming language.

*IMPORTANT NOTE: This position may involve access to technology subject to U.S. export control regulations. Employment is contingent upon the company's ability to authorize access under applicable export control, sanctions, and any other applicable legal or contractual requirements. The company does not guarantee and is under no obligation to seek such authorization if it would be necessary.

We believe people do their best work when they feel supported, trusted, and valued. VulnCheck offers benefits designed to meet a wide range of needs and lifestyles.

• Competitive salary with employee equity program
• Health, dental, and vision coverage
• Unlimited PTO + All federal holidays observed
• 401(k) program - 100% match on the first 3%, then 50% of the next 3-5% of compensation
• Short and long-term disability coverage
• Remote friendly environment with flexibility
• Expense reimbursement for home internet and phone 
• Ongoing professional development, coaching, and learning resources
• Opportunities for career advancement within a fast-growing team

Built on over two decades of cybersecurity experience, our team of experts understands the intricacies of vulnerabilities, their exploitation in the wild, and how to leverage this data to build more effective cybersecurity products that produce better outcomes for organizations.

VulnCheck gives organizations a tactical advantage by providing best-in-class exploit & vulnerability intelligence information. We have a sense of duty to protect the critical infrastructure we rely on including medical devices, power grids and telecommunication networks. We were founded in 2021 in Lexington, Massachusetts.

VulnCheck has a transparent, collaborative, and supportive culture - we are looking for people who have a growth mindset, are curious and innovative. Our team is smart, but humble, hardworking, and supportive.

VulnCheck is proud to be an Equal Employer Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. VulnCheck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.