Who we are:
For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
Your role:
We are looking for a high-energy, detail-oriented Sales Development Representative (SDR) to join our Strategic Accounts team. In this role, you will be the engine behind our enterprise growth, identifying and engaging key stakeholders at some of the world’s largest organizations. Working in the fast-paced Compliance Technology (RegTech) space, you will help global firms navigate complex regulatory landscapes by introducing them to our market leading cutting-edge AI enabled end to end compliance solutions. As an SDR at Global Relay, you'll be the first point of contact for prospective customers and a key driver of pipeline for the Strategic Accounts team. You'll work closely with an experienced and highly motivated team to identify and qualify high-potential leads, set up meaningful conversations and meetings, and support sales activities through the customer journey.
Your responsibilities:
Sales Handoff & Pipeline Hygiene
- Work closely) with the Strategic Accounts Team to prospect through high-touch outreach campaigns, and qualify leads based on criteria such as interest, authority, and buying timeline before passing to Sales.
- Conduct initial discovery calls to understand prospect pain points and challenges and articulate the Global Relay value proposition to prospects across Legal, Compliance, Technology.
- Maintain meticulous records of all interactions and lead data within Salesforce, including lead source, campaign attribution, and status updates.
Event Lifecycle Support
- Research and qualify attendee lists before industry conferences and events, prioritizing accounts and contacts that match our Ideal Customer Profile (ICP).
- Enter all attendees into Salesforce and prepare briefing notes for Sales.
- Conduct pre-event outreach (phone, email, LinkedIn) to generate interest and schedule meetings for Sales.
- Support on-site activity by assisting with booth lead capture, coordinating scheduled meetings, and ensuring accurate Salesforce tagging.
- Post-event, follow up with attendees to nurture leads and transition qualified opportunities to Sales.
Marketing Campaign Alignment
- Track event leads’ engagement with marketing campaigns (emails, webinars, nurture tracks) and ensure Sales visibility.
- Share relevant marketing materials (case studies, product sheets, videos) with prospects to enhance outreach.
- Provide feedback to Marketing on which campaigns, events, and messages generate the highest quality leads.
Analytics & Reporting
- Support event ROI measurement by tracking leads generated, meetings booked, and pipeline created.
- Monitor conversion rates from event leads to opportunities, surfacing insights for improvement.
- Build and maintain simple Salesforce reports and dashboards that provide transparency to both Marketing and Sales leadership.
Cross-Functional Collaboration
- Participate in regular Sales and Marketing syncs to share updates, insights, and feedback from events and campaigns. These teams are based across NYC and London locations.
- Document and circulate best practices (effective outreach scripts, objection handling, email templates) to improve team performance.
- Capture anecdotal customer and prospect feedback from events to inform product positioning and marketing messaging.
About you:
- Previous experience in sales, lead generation, or business development (SaaS or Fintech experience is a major plus).
- Exceptional written and verbal communication skills with the ability to simplify complex technical concepts.
- A "hunter" mentality with a proven track record of hitting or exceeding monthly quotas, and operating to deadlines.
- Familiarity with modern sales stacks (Salesforce, LinkedIn Sales Navigator, and ZoomInfo).
- A genuine interest in the regulatory environment, risk management, or financial technology.
Compensation:
Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.
The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching.
For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team!
What you can expect:
At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.
Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.
To learn more about our business, culture, and community involvement, visit www.globalrelay.com.
Skills Required
- Previous experience in sales, lead generation, or business development
- Experience in SaaS or Fintech
- Exceptional written and verbal communication skills
- Familiarity with Salesforce, LinkedIn Sales Navigator, and ZoomInfo
What We Do
Global Relay is a leading provider of compliant electronic communications archiving, messaging, supervision, information governance, and eDiscovery. Our 20,000+ customers in 90 countries include highly regulated organizations and other corporate firms, including financial services, insurance, technology, energy (oil and gas), legal, government and healthcare. Global Relay preserves more than 60 data types within a unified, highly-secure cloud repository. Data types include: email, collaboration platforms (e.g. Microsoft Teams, Slack, Zoom), Instant Messaging, Bloomberg®, Refinitiv, social media, text messaging, voice, and trade data. Global Relay Archive captures and preserves 60+ data types in one highly-secure and scalable repository. Global Relay Message enables organizations to collaborate both internally and externally, confident that compliance, privacy, and security requirements are being met
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