Proven to Perform.
From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us.
ATI is currently seeking a Strategic Account Manager to join our team in Cudahy, WI. As a Strategic Account Manager, you will report to a Program Manager and play an integral role in our continued success and in driving strategic growth and helping ensure we are meeting ATI and customer goals and objectives.
A successful Strategic Account Manager is a critical thinker, detail oriented, and is able to support customer inquiries and requests in a timely and appropriate manner. In order to become successful, you will have to quickly learn ATI, our products, and build strong relationships with customers and internal cross-functional teams including, production, planning, supply chain and other key stakeholders.
Summary
- Maintain and strengthen customer relationships.
- Initiate quotation proposals through internal procedure, negotiate pricing with assistance from Program Sales Manager and obtain orders which meet customer and ATI Forged Products requirements.
- Review customer orders for any errors or updates that may need to be made prior to entry into system.
- Coordinate communication between ATI Forged Products and customer regarding contractual or technical questions that may arise and establish verbal and written commitments between ATI Cudahy and customer.
- Perform internal and customer follow-up necessary to service customer needs.
- Work with Program Sales Manager to execute strategic customer and / or market commercial initiatives across all of the ATI Forged Products facilities.
- Provide Sales Management with statistics on sales order and shipment projections via monthly, and yearly forecasts to facilitate proper decision-making and goal setting.
- Interface closely with the Engineering Design, Technical, Production Planning and Operations teams across all of the ATI Forged Products facilities.
- Work with Production Planning to provide a weekly line of balance to customers. Escalate part priorities with Program Sales Manager as needed. Communicate weekly status updates to customers and Program Sales Manager.
- Responsible for effective handling of customer complaints to assure prompt resolution and desired customer relations.
- Participate in, and eventually lead, customer contact via plant visits and offsite discussions.
- Coordinate submissions by the Quality Department for customer review of non-conforming materials to assure compliance to contractual requirements procedure, and timeliness consistent with Sales Department and ATI Forged Products objectives. Assist Quality Department in obtaining timely resolution.
- Complete and submit customer reports as needed.
- Resolve payment discrepancies with customers as needed.
Basic Requirements
- BS. Engineering, Marketing, Business, or related is required.
- 4 years of experience working in account management
Preferred
- 4+ years of sales experience working in aerospace or a forging environment
Essential Skills:
- Effective oral and written presentation skills with the ability to work collaboratively with cross-functional teams including, internal and external stakeholders
- Exceptional interpersonal skills
- Strong analytical skills to analyze and resolve difficult problems effectively and implement long term solutions
- Excellent organizational skills with the ability to multi-task
- Ability to travel
- Broad knowledge of sales techniques, strong human relations, written, and oral communication skills.
*It is ATI's policy to not provide immigration sponsorship for any of the company's positions.
ATI and its subsidiary companies will provide equal employment opportunities to all applicants without regard to applicant's race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability status, or any other status protected be federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.
Skills Required
- BS in Engineering, Marketing, Business, or related
- 4 years of experience in account management
- Effective oral and written presentation skills
- Exceptional interpersonal skills
- Strong analytical skills to analyze and resolve problems
- Excellent organizational skills with ability to multi-task
- Ability to travel
- Broad knowledge of sales techniques and customer relationship management
- 4+ years of sales experience in aerospace or forging environment
ATI Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ATI Inc. and has not been reviewed or approved by ATI Inc..
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Retirement Support — Retirement contributions are described as notably strong, combining an automatic employer contribution with a dollar‑for‑dollar match that together reach a competitive employer funding level, with immediate vesting on the automatic portion.
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Healthcare Strength — Health coverage is presented as comprehensive with multiple medical plan designs, eligibility beginning the first of the month after hire, and support through HSA and FSA options.
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Leave & Time Off Breadth — Time off provisions include competitive vacation that grows with tenure, a standard holiday schedule with additional floating days, and paid parental leave.
ATI Inc. Insights
What We Do
ATI Inc. specializes in advanced materials, including Ni/Co-base superalloys and specialty steels, serving industries such as Aerospace and Defense. The company also offers services in environmental remediation, research, facility management, construction, and building design.
