Job Description:
Purpose of Role
The SRM Field Manager (T2) serves as a strategic business partner and commercial expert for a designated customer group, driving the seamless integration of promotional strategies and execution frameworks. Reporting to the SRM Field Lead, this role is the key steward of the annual planning and Joint Business Planning (JBP) processes, driving the execution of optimized enterprise trade investment frameworks, and pricing strategies to maximize category value and profit pool growth. By leveraging advanced analytics and democratizing the SRM digital toolkit across field sales teams, the role builds robust in-market capabilities and aligns local executions with overarching national strategy to achieve mutually profitable growth.
Principal Accountabilities
- Price Pack Planning: Lead the development, alignment, and execution of tailored price-pack and promotional strategies to optimize the overall channel-pack ecosystem and meet specific shopper needs.
- Strategic JBP & Annual Business Planning: Partner closely with sales teams to elevate Joint Business Planning (JBP) and annual business planning from tactical transactions to strategic commercial partnerships, utilizing scenario modeling and analytics to drive mix accretion and customer margin roadmaps.
- STAR Process & Upside Deployment: Lead the local deployment of the STAR promotional optimization process, establishing data-driven feedback loops to monitor execution, manage "dial for dollars" routines, and identify commercial upside opportunities.
- Trade Investment Leadership: Co-pilot and implement optimized trade investment and trade terms execution at the customer level, ensuring full alignment with national guardrails while maximizing ROI on trade spend.
- Performance Deconstruction & Cost-to-Serve: Lead comprehensive decomposition of performance drivers across channels, translating complex insights into actionable commercial recommendations for sales and SRM leadership.
- Assortment & SKU Optimization: Input into efficient SKU prioritization, physical/digital shelf assortment strategies, and targeted brand launch initiatives in collaboration with marketing and sales strategy to drive structural margin improvements.
- Digital Toolkit Democratization: Act as the primary champion for embedding SRM digital capabilities (including Salesforce and Anaplan platforms) into field sales routines to democratize forecasting, planning, and tracking data.
- Cross-Functional & Matrix Influence: Operate as the central connection point to synthesize pricing, promo, and digital strategies across internal SRM teams, sales capabilities, business management, and major retail partners.
Critical Mars Leadership Capabilities
- Technical & Functional Skills: Possess strong technical and analytical skills
- Customer Focus: Understand customer needs and align trade strategies
- Leveraging Insights to Action: Translate trade insights into actionable recommendations for the sales teams and the enterprise
- Drive for Results: Demonstrate a strong commitment to achieving goals and objectives
Key Supporting Competencies
- Analytical Acumen: Ability to analyze trade data from various sources, manipulate information, and make appropriate recommendations
- Problem Solving: Effectively identify and address trade-related challenges and opportunities
- Peer Relationships: Collaborate and foster positive relationships with cross-functional teams involved in trade-related activities
Key Functional Skills/Knowledge
- Demonstrated ability to manipulate information from various sources, analyze data, and make appropriate recommendations.
- Strong Excel skillset for data manipulation and analysis.
- Effective communication and collaboration skills to work with internal and external teams
- Proactive and service-oriented mindset to drive continuous improvement in trade processes.
- Learning Agility: Ability to adapt quickly and apply new learnings quickly
Minimum Qualifications
- 3-5 years of working experience and/or internship experience in a related field
- 1-3 years experience in SRM
- Four-year college degree
- Experience demonstrating advanced problem-solving and analytical capabilities in a cross-functional team environment
Preferred Qualifications
- 1–3 years of hands-on experience in Ecommerce/Digital Commerce, showing a deep understanding of omnichannel pricing, digital promotional execution, and platform KPIs.
Skills Required
- 3-5 years of work experience and/or internship experience in a related field
- 1-3 years of experience in strategic revenue management
- Four-year college degree
- Advanced problem-solving and analytical capabilities in a cross-functional team environment
- 1-3 years of hands-on Ecommerce or Digital Commerce experience
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
