Strategic Relationship Manager

Posted 8 Days Ago
Be an Early Applicant
Tokyo, JPN
Hybrid
Expert/Leader
Artificial Intelligence • Cloud • Fintech • Information Technology • Analytics • Financial Services • Cybersecurity
Dynamic careers. Brighter futures. Achieve greater.
The Role
Lead and grow complex institutional client relationships, generate new business, develop tailored investment strategies, collaborate with internal teams, advise clients on investment solutions, and optimize client profitability.
Summary Generated by Built In

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Description Summary

The Strategic Relationship Manager, leads the development and growth of institutional client relationships, driving revenue through the sale of investment products and solutions. Identifies client needs, originates new opportunities, and delivers tailored strategies to meet complex investment objectives.

Major Duties

  • Own and lead relationships with complex institutional investment clients, acting as the primary senior contact.
  • Drive new business generation, including identifying prospects, leading presentations, coordinating subject matter experts, and closing sales opportunities.
  • Develop and execute client strategies, identifying growth opportunities, anticipating client needs, and shaping tailored solutions aligned to investment objectives.
  • Collaborate across internal teams to ensure seamless delivery of services, effective issue resolution, and high levels of client satisfaction.
  • Act as a trusted advisor to clients by analysing investment needs, recommending product enhancements, and assessing the impact of new solutions.
  • Provide strategic input to senior management, contributing to product development, process improvements, and broader business initiatives.
  • Manage and optimise client profitability, including pricing strategy, competitive positioning, and identification of revenue growth opportunities.
  • Evaluate and recommend new products and services, considering both client needs and broader organisational impact.

Knowledge

  • Strong knowledge of investment management across fixed income, equities (active and passive), cash, and international markets.
  • Broad understanding of portfolio management and financial markets, enabling effective client advisory.
  • Advanced skills in client relationship management, negotiation, and solution-based selling.

Experience

  • 10–15 years’ experience in institutional client coverage, relationship management, or sales within financial services.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Skills Required

  • 10-15 years' experience in institutional client coverage, relationship management, or sales within financial services
  • Strong knowledge of investment management across fixed income, equities (active and passive), cash, and international markets
  • Broad understanding of portfolio management and financial markets
  • Advanced skills in client relationship management, negotiation, and solution-based selling

Northern Trust Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.

  • Retirement Support Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
  • Leave & Time Off Breadth Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
  • Healthcare Strength Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.

Northern Trust Insights

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The Company
HQ: Chicago, IL
24,000 Employees
Year Founded: 1889

What We Do

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.

Why Work With Us

At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.

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