Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here.
Strategic Relationship Manager
Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Strategic Relationship Manager, you’ll own and elevate the onboarding and ongoing operational relationship for top-tier strategic partner(s), delivering a best-in-class administrative and member experience while ensuring operational excellence, scalability, and long-term partner success.. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.
OPPORTUNITY HAPPENS HERE — REALIZE YOURS
Alongside the best and the brightest, you will regularly:
Own the partner relationship end‑to‑end, leading onboarding through long‑term success and acting as the trusted strategic advisor guiding operational excellence and growth.
Run partner operations with precision, ensuring smooth day‑to‑day delivery, proactive issue management, and continually improving processes, controls, and SOPs.
Champion the partner’s voice across the organization, driving alignment with Product, Tech, Compliance, and other teams to deliver the right priorities at the right time.
Turn insights into action, analyzing data, trends, and feedback to remove friction, elevate experiences, and push scalable improvements across the business.
Fuel performance and strategic growth, defining KPIs, delivering executive‑ready reporting, and identifying opportunities to enhance efficiency, margins, and partner satisfaction.
Enable future expansion, ensuring operational readiness for new initiatives, product enhancements, and evolving regulatory requirements.
ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT
Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Strategic Relationship Manager, these skills are essential for success:
Abilities: Demonstrated experience managing complex, strategic partner relationships in a SaaS, fintech, or healthcare-related environment.
Experience: 8–10+ years of experience in partner operations, account management, customer success, or operational leadership.
Education: BA/BS required; advanced degree preferred.
Location: This job is hybrid and will require you to be in the office 25% of the time.
#LI-Hybrid
#LI-JK1
BECAUSE WE CARE, WE OFFER:
A flexible work environment
Competitive salaries, paid vacation, and holidays
Robust professional development programs
Comprehensive health, wellness, and financial packages
SHARED AMBITION. INSPIRED FUTURE.
At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.
People First. We pride ourselves in bringing talented people together and treating one another with care.
Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.
Always Advancing. We are driven by potential and relentlessly determined to achieve our goals.
“I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee
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We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
The posted salary range reflects the minimum and maximum target for this position’s compensation grade and represents a blended range across our three hub locations: Florida, Massachusetts, and Wisconsin. Within this range, individual compensation is determined based on a variety of factors, including but not limited to job-related skills, experience, and education. This range may also be adjusted based on geographic location and market conditions. In addition to base salary, total compensation may include bonuses, incentive plans, and a comprehensive benefits package.
Position Compensation Range:
$104,300.00 - $177,800.00Top Skills
What We Do
Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts (including FSAs, HSAs, HRAs, wellness incentive, dependent care, and commuter accounts), the industry’s most widely-used benefit debit card, and powerful consumer engagement solutions to help consumers optimize their healthcare spending and maximize their healthcare savings. Over 300 clients - including health insurance plans, third party administrators and financial institutions - leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 30 million members and process more than $9.1 billion in consumer healthcare payments annually.
