Strategic Relationship Manager - US Central

Posted 9 Days Ago
Be an Early Applicant
5 Locations
In-Office or Remote
90K-100K Annually
Senior level
Digital Media • Information Technology
The Role
The Strategic Relationship Manager manages higher education institution partnerships, driving revenue growth, promoting solutions, and enhancing engagement through tailored strategies and relationship management.
Summary Generated by Built In

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!

The opportunity

Strategic Relationship Manager – US Central, Higher Education

Harvard Business Impact (HBI) is a mission-driven organization dedicated to improving the practice of management. As a subsidiary of Harvard University, we serve educators, students, and professionals worldwide through high-quality content and learning solutions that support active, experiential, and skills-based learning in higher education.

The Higher Education division partners with institutions globally by providing cases, simulations, articles, online courses, and emerging AI-enabled learning tools. We support faculty and program leaders through training, curriculum design resources, and digital delivery platforms that help bring participant-centered learning to life.

We are seeking a Strategic Relationship Manager (SRM) to drive growth, strengthen institutional partnerships, and expand adoption of HBI solutions within the US Central region. This role partners closely with the Regional Director and cross-functional teams to execute territory strategy, deepen engagement at key accounts, and identify new opportunities across undergraduate, MBA, and executive education programs.

What you'll do

  • Manage a portfolio of higher education institutions, driving revenue growth, adoption, and retention of HBI solutions.

  • Build and sustain relationships with key stakeholders, including deans, directors, faculty, and administrators.

  • Serve as a trusted advisor by understanding curriculum needs and institutional priorities.

  • Lead virtual and in-person engagements, such as course planning, product demos, and faculty development sessions.

  • Execute territory strategy, identify new opportunities (including AI-enabled solutions), and negotiate partnership agreements.

  • Collaborate with cross-functional teams to deliver a consistent customer experience and leverage data insights to drive targeted campaigns.

  • Represent HBI at campus visits and institutional events, promoting inclusive access and expanding brand presence.

  • Manage multiple revenue channels within accounts, including institutional and student-pay programs, to maximize engagement and growth.

  • Identify emerging opportunities within accounts, including AI-enabled solutions, and propose tailored approaches that meet evolving institutional and program needs.

  • Negotiate annual and multi-year agreements to strengthen enterprise partnerships.

What you'll bring

  • 5–7 years of success in regional business management, strategic account management, or consultative sales—ideally in Higher Education, EdTech, publishing, or similar sectors.

  • Strong track record of revenue growth, solution selling, and relationship development with senior-level stakeholders.

  • Excellent communication, presentation, and influencing skills.

  • Demonstrated ability to work independently, manage a large territory, and balance both virtual and on-site engagement.

  • Experience with CRM tools (e.g., Salesforce) and analytics platforms to interpret usage trends and monitor adoption.

  • Experience with CRM tools such as Salesforce and analytics tools.

  • Strong negotiation skills, business acumen, and a growth mindset.

  • Extensive regional travel is required to meet with faculty, program leaders, and institutional stakeholders

  • Highly collaborative, diplomatic, and able to navigate complex academic environments.

You'll stand out if you have

  • Proven sales/upselling experience.

  • Field-based experience, including regularly meeting customers in person & virtual.

  • Demonstrated success managing a large/multi-state territory.

  • Ability to travel up to 50% during the school year.

Prioritizing candidates located near a major Central US airport (Chicago, Dallas, Denver, St. Louis, Kansas City, Houston, etc.)

What we offer

As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays!

HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

$90,000 - $100,000 annual base salary

Above is the annualized pay range for this position. This position is also eligible to participate in HBP’s sales variable bonus plan. Actual salary will be set based upon a range of factors, including external benchmark market data, individual knowledge, skills, experience, location, and internal equity.

Top Skills

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The Company
Gurugram, Haryana
629 Employees
Year Founded: 1994

What We Do

At Harvard Business Publishing, we believe in the power of leadership to inspire, to transform, and to advance the global good. We empower leaders with breakthrough ideas that solve problems, that elevate performance, and that unlock the leader in everyone. We help leaders move the world forward.

Harvard Business Publishing (HBP) was founded in 1994 as a not-for-profit, independent corporation that is an affiliate of Harvard Business School. We inform and inspire professionals, corporations, educators, and students around the world with the best in management thinking and practice. Through our articles, books, case studies, simulations, videos, learning programs, and digital tools, we reach thousands of organizations and millions of subscribers and social media followers.

With over 600 employees located in Boston (HQ), New York City, Australia, France, India, Mexico, the Netherlands, Singapore, the United Arab Emirates, and the United Kingdom, we serve as a bridge between academia and enterprises around the globe.

Our three market units—Education, Corporate Learning, and Harvard Business Review Group—produce a variety of media including print and digital (Harvard Business Review, Harvard Business Review Press books, Harvard Business School cases), events (participant-centered learning seminars, custom events, webinars), digital learning (Harvard ManageMentor, HMM Spark), blended learning, and campus experiences. Through these platforms, HBP is able to influence real-world change by maximizing the reach and impact of its essential offering—ideas.

Working at Harvard Business Publishing brings you into a global, dynamic organization that’s constantly discovering—new markets, new technologies and media platforms, and new groundbreaking ideas. You’ll find your co-workers intellectually curious and highly engaged. We collaborate. We experiment. We are always learning

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