Strategic Projects Specialist

Posted 2 Days Ago
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Miami, FL, USA
In-Office
Junior
Transportation • Travel • Hospitality
The Role
Support execution of strategic, cross-functional projects across shipboard and shoreside operations. Perform quantitative and qualitative analysis, scope and manage workstreams, prepare documentation and reports, coordinate stakeholders, monitor milestones, mitigate risks, and drive process improvement and innovation.
Summary Generated by Built In

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Specialist, Strategic Projects to fill this role, which is based in our Doral office. The Specialist, Strategic Projects is a hands-on contributor within the Strategy & Analytics organization, reporting to the Manager, Strategic Projects. This role is responsible for supporting the execution of strategic initiatives that span shipboard and shoreside operations, with a focus on transformation, innovation, and performance improvement.               

Here is a summary of what Princess is looking for in its Specialist, Strategic Projects. Is this you?

Responsibilities

  • Support the day-to-day execution of strategic projects across shipboard and shoreside operations, including guest experience, onboard revenue, product innovation, and process improvements.

  • Conduct detailed quantitative and qualitative analysis to inform project direction and measure impact.

  • Assist in scoping, planning, and implementing project workstreams, ensuring objectives, timelines, and deliverables are clearly defined and met.

  • Prepare and maintain project documentation, including business cases, implementation plans, and progress reports for leadership review.

  • Coordinate with cross-functional teams to facilitate alignment and accountability on high-priority initiatives.

  • Monitor project milestones and timelines, proactively identifying risks or barriers and supporting their resolution.

  • Prepare clear communications and reporting materials to update stakeholders and leadership on project status and outcomes.

  • Work closely with the Manager, Strategic Projects, and other team members to share insights, best practices, and lessons learned.

  • Contribute to a collaborative, high-performance team culture focused on innovation and operational excellence.

  • Support process improvement efforts and champion experimentation within project workstreams, helping to drive ongoing transformation.                                                                  

Requirements

  • Bachelor’s degree required 

  • 2+ years of experience in business intelligence, or an alternative analytical field, preferably in hospitality, cruise, or travel industries.

  • Proven track record of delivering large-scale, cross-functional initiatives with significant financial impact.

  • Exceptional leadership, communication, and stakeholder management skills.

  • Ability to thrive in a fast-paced, matrixed environment.                                           

  • Strong analytical and problem-solving abilities, with a track record of turning data and insights into actionable plans.

  • Advanced project management skills, including the ability to coordinate multiple initiatives and drive cross-functional collaboration.

  • Excellent written and verbal communication skills, with experience preparing presentations and reports for senior audiences.

  • Ability to synthesize complex information and present it in a clear, compelling manner.

  • Proficiency in building relationships and working effectively across teams and organizational levels.

  • Adaptability and resourcefulness in a fast-paced, dynamic environment.

  • Experience in the travel, hospitality, or consumer experience industries is preferred.

  • This position is considered Hybrid and follows the Company’s schedule of three days in the office per week (Tuesday – Thursday)

What You Can Expect 

  • Cruise and Travel Privileges for You and Your Family
  • Health Benefits
  • 401(k) 
  • Employee Stock Purchase Plan 
  • Training & Professional Development
  • Tuition & Professional Certification Reimbursement
  • Rewards & Incentives 

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:  https://www.princess.com/aboutus/culture-framework/

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact [email protected]

#PCL

Skills Required

  • Bachelor's degree
  • 2+ years experience in business intelligence or an analytical field
  • Proven track record delivering large-scale, cross-functional initiatives with financial impact
  • Advanced project management skills, including coordinating multiple initiatives
  • Strong analytical and problem-solving abilities, turning data into actionable plans
  • Exceptional leadership, communication, and stakeholder management skills
  • Excellent written and verbal communication; experience preparing presentations/reports for senior audiences
  • Ability to synthesize complex information and present it clearly
  • Proficiency in building relationships and working effectively across teams and levels
  • Adaptability and resourcefulness in a fast-paced, matrixed environment
  • Experience in travel, hospitality, or consumer experience industries
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The Company
8,898 Employees
Year Founded: 1873

What We Do

Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.

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