Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
Zipline builds, manufactures, and operates autonomous delivery systems that help communities access what they need. As we enter new markets, clear, accurate engagement with residents, partners, first responders, and local stakeholders is essential to launch readiness and lasting trust.
This is a highly cross-functional role for someone who is organized, proactive, and comfortable operating in ambiguity. You will help build the systems, materials, processes, and programs that support Zipline’s external presence in the communities and markets where we operate or plan to launch.
You may own a community event one week, build a stakeholder newsletter the next, coordinate launch materials for a new market, manage follow-ups from a public demo, or help create a repeatable process for external engagement across multiple cities. The right person is a strong project manager, thoughtful communicator, and detail-oriented operator who can keep multiple workstreams moving without losing sight of the bigger picture.
This role is ideal for someone who enjoys working across teams, building structure from scratch, and helping external audiences experience Zipline in a clear, consistent, and compelling way.
What You'll Do- Own end-to-end project management for priority community engagement and market-launch programs, including objectives, workplans, owners, milestones, risks, and follow-through.
- Plan and execute community open houses, public demonstrations, stakeholder briefings, tours, launch events, and local activations, including vendors, venues, registrations, run-of-show, materials, and onsite coordination.
- Create clear stakeholder communications, newsletters, FAQs, talking points, briefing documents, and follow-up materials that explain Zipline’s robotics, autonomy, aviation, safety, and operating model.
- Partner with Community Engagement Managers on local relationship needs while owning the program structure, materials, coordination, and follow-up required to support market readiness.
- Coordinate with Communications, Marketing, Operations, Legal, Government Affairs, Safety, Customer, and local market teams to resolve decisions, dependencies, and external-facing risks
- Track attendance, engagement, follow-ups, completion, and stakeholder learnings; use findings to improve future launch plans, communications, and community programs.
- 5+ years of experience in project management, events, community engagement, public affairs, external affairs, operations, or a related function.
- Demonstrated ability to manage multiple external-facing workstreams, stakeholders, deadlines, and deliverables from unclear starting points through completion.
- Experience producing events, stakeholder communications, newsletters, campaigns, launches, or community programs for public, partner, or customer audiences.
- Strong written and verbal communication skills, with sound judgment on sensitive topics, public-facing materials, and executive-facing projects
- Ability to move between program strategy and execution, from defining an approach to building trackers, drafting materials, coordinating details, and closing follow-ups.
- High attention to detail, a consistent quality bar, and comfort working across teams with competing priorities and timelines.
- Ability to travel 20–40% based on project and launch needs, with occasional evening or weekend onsite support for external programs.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Skills Required
- 5+ years of experience in project management, events, community engagement, public affairs, external affairs, operations, or related function
- Experience producing events, stakeholder communications, newsletters, campaigns, launches, or community programs for public, partner, or customer audiences
- Demonstrated ability to manage multiple external-facing workstreams, stakeholders, deadlines, and deliverables from unclear starting points through completion
- Strong written and verbal communication skills with sound judgment on sensitive, public-facing, and executive-facing materials
- Ability to move between program strategy and execution, including building trackers, drafting materials, coordinating details, and closing follow-ups
- High attention to detail and consistent quality bar while working across teams with competing priorities
- Ability to travel 20-40% with occasional evening or weekend onsite support
- Comfortable operating in ambiguity, building structure from scratch, and managing cross-functional coordination
Zipline Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zipline and has not been reviewed or approved by Zipline.
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Healthcare Strength — Healthcare coverage is consistently described as comprehensive and high quality, with multiple plan choices, low out‑of‑pocket costs, and additions like HRA, One Medical, and fertility support.
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Parental & Family Support — Parental and family leave is highlighted as generous and meaningfully used, reinforcing support for major life events.
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Leave & Time Off Breadth — Paid time off, sick days, and holidays are portrayed as solid and broadly available, contributing to overall benefits depth.
Zipline Insights
What We Do
Zipline is the world's largest autonomous delivery network and is powered entirely by fixed-wing drones. Our fleet circles the equivalent distance of the equator every 2.5 days, and we have shipped hundreds of thousands of critical medical products across Rwanda, Ghana, and now beginning in the United States.
Why Work With Us
Zipline is the perfect intersection of super cutting-edge tech, deep social mission, and extremely compelling business case. Our small, scrappy, customer-obsessed, humble, and mission-driven team has set the bar for what is possible in the drone logistics industry globally, and has designed some incredibly elegant technology in the process.
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