Strategic Projects Lead

Hike Medical is reinventing musculoskeletal care, starting with feet. Our proprietary AI-vision platform turns a 30-second web-based (no sensors) foot scan into precision-engineered, 3D-printed insoles that prevent pain before it starts. We’re already protecting on-their-feet workforces at Fortune 50 leaders, major health systems, and American manufacturers.

Fresh off a stealthy round with top-tier VCs, we run a fast paced, execution-first culture out of Boston’s Seaport as we sprint toward $100M ARR and standing with 10M Americans as they step into their shoes daily. Learn more about our long-term vision by clicking here.

This is not a “stay in your lane” role. As a Strategic Projects Lead (SPL), you’ll own high-stakes initiatives that directly impact the lives of hundreds of thousands of individuals, drive millions in revenue and unlock the next stage of Hike’s growth.

You’ll operate as a hybrid operator, project manager, and engagement manager — helping build processes from scratch, lead cross-functional initiatives, and ensure we deliver on ambitious commitments to our customers and partners (which include F50 companies to clinical behemoths). This role is ideal for someone who thrives on solving ambiguous problems, quickly.

Strategic Projects & Revenue Growth

• Lead high-impact customer initiatives which drive significant growth across Fortune 50 and large-scale clinical organizations

• Scope, design, and execute projects that build and strengthen Hike’s ops, finance and customer delivery engine.

• Assist our AI Agents customers in driving ROI for their businesses.

Cross-Functional Leadership

• Drive collaboration across Ops, Finance and Go-to-Market to deliver outcomes with speed and precision.

• Develop new processes and help lead both internal and customer-facing initiatives to help drive Hike’s growth.

• Own day-to-day execution of critical operations (e.g., data operations, custom solutions, or new workflows).

Internal Execution

• Provide regular updates and insights to Hike’s co-founders

• Contribute to cross-company initiatives, product experiments, and operational playbooks.

• Be a builder: identify gaps, create solutions, and implement processes to scale.
  

We care more about bias to action, crisp problem solving, and coachability than checking every box. That said, the best candidates bring a mix of the following:

• 2+ years of world-class experience in consulting, finance, engineering or operations.

• Technical skills — analytical skills (incl. spreadsheets and slides), SQL, or equivalent for data analysis and problem solving.

• Experience building or scaling new processes, products, or teams from Seed/Series A -> Scale.

• Clear, confident communicator (written & verbal) with executive presence.

• Entrepreneurial energy: comfortable with ambiguity, and being uncomfortable.

• Resilient, optimistic, and mission-driven about transforming healthcare in the US and beyond.

• Comfort wearing multiple hats — from operator to strategist to customer-facing lead.

Nice-to-Haves

• Prior startup or entrepreneurial experience.

• Experience in digital health, healthcare systems, or regulated environments.

• Familiarity with software implementation, operational best practices, manufacturing.

• Competitive cash compensation and meaningful equity.

• Full benefits: medical, dental, vision, life.

• Direct collaboration with Hike’s leadership team and client leaders on projects critical to delivering accessible care to patients around the country.

• Accelerated career progression in a high-visibility role.

• Free custom insoles (of course…).