Strategic Projects Lead

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Tamworth, Staffordshire, England
Hybrid
eCommerce • Information Technology • Retail
The Role
We’re looking for a Strategic Projects Lead to spearhead transformative initiatives across our e-commerce fulfilment network.

This is a high-impact role at the heart of our warehouse operations – where scale meets speed, and innovation drives excellence. You’ll be the go-to expert for leading large-scale automation and infrastructure projects that keep our fulfilment network fast, efficient, and ready for the future.

Key Responsibilities:

  • End-to-End Project Management: From feasibility to execution, you’ll drive capital investment projects across warehouse automation, infrastructure upgrades, and potential site expansions.
  • Automation & Technology Deployment: Oversee the implementation of cutting-edge solutions – from robotics and conveyors to ASRS and Warehouse Management Systems.
  • Warehouse Expansion & Optimisation: Lead large-scale physical upgrades and site developments, ensuring business continuity and operational excellence.
  • Stakeholder Engagement: Partner with senior leadership and cross-functional teams (Engineering, IT, Procurement, Ops, HR) to ensure every project delivers on strategic goals.
  • Change & Risk Management: Champion change initiatives and mitigate disruption during transformation programs.
  • Financial & Performance Oversight: Manage project budgets, track KPIs, and identify opportunities for cost savings and efficiency gains.

About you:

  • Proven track record in leading large, complex projects in warehouses or fulfilment environments.
  • Strong background in automation technologies, engineering systems, and capital investment projects.
  • Confident managing relationships with cross-functional teams and external vendors/contractors.
  • Skilled in stakeholder engagement, reporting, and influencing at a senior level.
  • Data-driven mindset with a good eye for process improvement and ROI.
  • Comfortable juggling multiple priorities in a fast-paced, high-growth environment.

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The Company
HQ: London
477 Employees
Year Founded: 2000

What We Do

At Moonpig Group our mission is to help people connect and create moments that matter. We’re an international group made up of two brilliant brands – Moonpig in the UK, US and Australia, and Greetz in the Netherlands. We’re a technology platform at heart, but our customers know us as the leading eCommerce destination for greetings cards, gifts and flowers. Last year we delivered over 70 million personalised cards, gifts and flower bouquets in over 50 million orders, helping our customers celebrate all the occasions that matter to them, from milestone birthdays and anniversaries to new arrivals and all of those just-becauses. We have awesome people and a caring company culture: We give teams autonomy while supporting personal growth at all levels. Plus, we know how to have fun! Don’t just take our word for it, though; in Feb 2022, Moonpig was officially recognised as an outstanding company to work for by Best Companies and we earned a 2-Star accreditation, which is Best Companies second-highest standard of workplace engagement and represents organizations striving for the top. Head over to our careers site for more company info and our current opportunities - https://www.moonpig.com/uk/blog/moonpig-careers/moonpig-careers/

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