It’s an exciting time to join Calix as we build the Industry Solutions Group, a new business unit focused on managed business. The Strategic Program Manager will play a critical role in executing cross-functional initiatives that support the build and scale of the managed business growth engine. This role is responsible for translating defined priorities into structured execution plans and driving delivery across multiple workstreams.
In this role, you will be expected to flex your strategic skills and operate as a strategic partner to the managed business leadership team — helping shape priorities, pressure-test plans, surface tradeoffs, challenge assumptions, and drive the conversations required to build a new market category for Calix. This will include traditional program management competencies as well such as leading program planning, coordinating cross-functional execution, tracking progress against milestones, and ensuring accountability across teams.
The ideal candidate is a strategic operator — someone who combines strong program discipline with business curiosity, sound judgment, and the confidence to ask hard questions, enjoys building scalable processes, and pushes cross-functional teams toward clarity, commitment, and measurable outcomes.
Responsibilities and Duties:
- Contribute to the PMO discipline across managed business workstreams, focused on productivity and effectiveness, ensuring priorities, milestones, owners, dependencies, blockers, and decisions are clearly documented and actively managed across functions.
- Ensure consistency in program management practices across initiatives, applying standard frameworks, tools, and methodologies.
- Lead execution of cross-functional programs from planning through delivery, ensuring alignment on scope, timelines, deliverables, and success metrics.
- Coordinate across functional teams to ensure workstreams are progressing according to plan and interdependencies are actively managed.
- Pressure-test plans, assumptions, dependencies, and tradeoffs across workstreams to ensure the business is building toward the right outcomes — not just completing tasks.
- Smoothly navigate ambiguity creating clarity across complex, unknown, and evolving business-model decisions.
- Proactively surface misalignment, risks, and unresolved decisions, then drive the right conversations to create clarity and forward momentum.
- Facilitate the formal and informal communication and conversations required to move work forward, including executive readouts, working sessions, offline follow-ups, sidebar conversations, and escalation paths.
- Support prioritization and sequencing of work based on timelines, resource availability, and business impact.
- Influence without authority across senior stakeholders, using judgment, credibility, and relationship-building to hold teams accountable to commitments and outcomes.
- Model a drive towards measurable outcomes with a bias towards action.
- Support continuous improvement of program management processes, tools, and team effectiveness.
Qualifications:
- 8-10+ years of experience in Program Management, Project Management or cross-functional program leadership roles.
- Experience and knowledge of multi-family, MDU, and/or wi-fi infrastructure a bonus.
- Experience with launching new business units, startup companies and/or Merge & Acquisition (M&A) project a bonus.
- Proven ability to manage complex, cross-functional programs with multiple stakeholders and dependencies.
- Strong organizational skills with the ability to manage multiple workstreams simultaneously and prioritize effectively.
- Experience developing and maintaining program plans, tracking tools, and status reporting artifacts.
- Demonstrated ability to proactively identify risks and drive resolution in a fast-paced environment.
- Strong communication skills with the ability to clearly convey updates, risks, and dependencies to stakeholders.
- Ability to work in a fast-paced environment, while managing ambiguity.
- Ability to work effectively across functions and build strong working relationships without direct authority.
- Detail-oriented with a focus on execution quality, timelines, and accountability.
- Bachelor’s degree or equivalent relevant experience preferred; PMP or equivalent certification is a plus.
- Expected Travel: ~5%
Location:
- This is a remote-based position that can be located anywhere in the United States or Canada.
#LI-Remote
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
144,900 - 217,400 USD AnnualSelect US Metros and States:
126,000 - 189,000 USD AnnualOther US Locations:
113,400 - 170,100 USD AnnualAs a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Skills Required
- 8-10+ years of experience in program management, project management, or cross-functional program leadership
- Experience managing complex, cross-functional programs with multiple stakeholders and dependencies
- Strong organizational skills and ability to manage multiple workstreams and priorities
- Experience developing and maintaining program plans, tracking tools, and status reporting artifacts
- Ability to identify risks and drive resolution in a fast-paced environment
- Strong communication skills for conveying updates, risks, and dependencies
- Ability to manage ambiguity in a fast-paced environment
- Ability to influence across functions and build relationships without direct authority
- Detail-oriented focus on execution quality, timelines, and accountability
- Bachelor’s degree or equivalent relevant experience
- PMP or equivalent certification
- Experience or knowledge of multi-family, MDU, or Wi-Fi infrastructure
- Experience launching new business units, working at startup companies, or managing M&A projects
Calix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Calix and has not been reviewed or approved by Calix.
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Flexible Benefits — Remote‑first policies include home‑internet reimbursement, home‑office furniture support, and work‑from‑anywhere flexibility. Feedback suggests these options make the package adaptable across locations and work styles.
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Healthcare Strength — Coverage spans medical, dental, and vision for employees and dependents alongside EAP and virtual therapy/coaching. Wellbeing elements like lifestyle allowances, recharge days, and no‑internal‑meeting days further bolster health support.
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Leave & Time Off Breadth — Paid vacation, wellness days, holidays, bereavement and jury‑duty leave offer broad time‑off access. Parental/bonding and caregiver leave, plus adoption assistance and medical‑travel coverage, extend support through major life events.
Calix Insights
What We Do
Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics, and turn the complexity of the smart home and business into new revenue streams.
