Strategic Partnerships Director (NYC)

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Hiring Remotely in New York City, NY, USA
In-Office or Remote
Artificial Intelligence • Healthtech • Telehealth
Special powers await. Get ready to suit up, SuperHyro.
The Role

Grab your cape, become a SuperHyro!

Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels- including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale- generating better conversations, successful patient outcomes, and revenue-driving insights.

What Are We Looking For?

We are seeking a highly motivated and experienced Strategic Partnerships Director to join our rapidly growing team. In this senior-level individual contributor role, you will report to the VP Partnerships at Hyro and will play a pivotal part in establishing and nurturing strategic partnerships that drive the growth and success of our company. The ideal candidate is an expert in architecting channel partnerships, navigating complex technical ecosystems, and driving multimillion-dollar revenue growth through strategic co-sell initiatives.

  • Bachelor’s degree in related field OR in lieu of completed degree, must have at least 8 years of relevant work experience.
  • Proven experience (5+ years) in channel partnership management, with a documented track record of hitting revenue targets and driving partner-led pipeline.
  • Experience establishing and managing strategic and/or channel partnerships within the healthcare industry is a big plus. 
  • Prior experience working at a digital health, CCaaS, EHR, or Agentic AI company is a big plus.
  • Strong understanding of digital health trends, technologies, and market dynamics.
  • Excellent negotiation, communication, and presentation skills.
  • Experience building Training, Enablement, and Go-To-Market programs for partners.
  • Demonstrated ability to work collaboratively and cross-functionally in a fast-paced, entrepreneurial environment.
  • Analytical mindset with proficiency in Salesforce (or similar CRM) to track pipeline health and derive actionable strategic insights.
  • Results-oriented problem solver with a proactive approach to overcoming partnership roadblocks and achieving growth KPIs.
  • Be open to travel required (~15%)

This is a hybrid role, with at least 3 days in the NYC office. Applicants must be currently authorized to work in the United States on a full-time basis.

Offered rate of compensation (NY locations only) will be based on individual education, qualifications, experience, and work location. The salary range for this position is 180K-250K OTE annually exempt. The range provided is for NY-based hires only and will be commensurate with candidate experience. Pay ranges for candidates in other locations other than NY may differ based on the cost of labor in that location.

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The Company
HQ: New York, NY
120 Employees
Year Founded: 2018

What We Do

Hyro is connecting the world, thousands of AI-powered conversations at a time. As the #1 Adaptive Communications company, we’re turning complex data into simple dialogue with natural language automation and computational linguistics. Enterprises across the U.S., including Carroll, Mercy Health and Weill Cornell Medicine, trust Hyro to replace their rigid, intent-based chatbots and IVR systems with adaptive conversational experiences that are simple, fast and scalable. Our vision is to automate digital interactions in any conversational setting, 24/7, so that companies can communicate easily, convert more, and collect actionable customer insights along the way.

Why Work With Us

Since 2018, we’ve fostered a foundation of limitless growth where people can discover, create and sharpen their superpowers, both professional and personal. We know you’ll tap into your best selves when you’re valued, inspired to impact change, and cheered on by highly talented teammates. That’s the Hyro DNA.

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