Strategic Partner Development Manager (West Coast)

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
80K-105K Annually
Mid level
Fintech
Figure is an industry leader in transforming financial services through blockchain technology.
The Role
The Strategic Partner Development Manager coordinates communication and training for enterprise partners, tracks performance, and manages workflows to drive usage of Figure's Digital HELOC program.
Summary Generated by Built In

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

The Strategic Partner Development Manager is responsible for managing communication, training, enablement, and day-to-day coordination with Figure’s largest national partners. This role ensures that enterprise partners such as Lowe’s, GreenSky, and OneClick are fully supported, properly trained, and consistently engaged to drive usage of Figure’s Digital HELOC program across their field, sales, and operational teams.

You will act as the primary point of contact for partner-facing communication, workflows, performance insights, and escalation management. This role requires strong organization, polished communication, and the ability to navigate multiple teams within large organizations.

What You’ll Do

  • Lead enablement for strategic partners
  • Coordinate communication across partner teams (sales, ops, and Figure’s internal team)
  • Create and manage partner-specific workflows, materials, and updates
  • Track usage and performance; identify gaps and drive increased volume
  • Support and troubleshoot the partner application lifecycle; recover stalled deals
  • Escalate issues and coordinate resolutions with internal Figure teams
  • Pull reports, analyze trends, and deliver insights to partner leadership
  • Maintain clean documentation, notes, and communication in Salesforce
  • Handle partner questions, feedback, and follow-ups with clarity and professionalism

What We Look For

  • 3+ years in strategic account management, partner success, enterprise customer enablement, or a similar role
  • Experience working with large national partners, retailers, lenders, or SaaS platforms
  • Strong presentation, communication, and cross-functional coordination skills
  • Comfortable managing complex workflows across multiple departments
  • Able to interpret performance data and translate it into actionable insights
  • Organized, proactive, and able to manage multiple high-visibility relationships

Salary

  • Base Compensation: $80,000/yr
  • On-target earnings: $105,000/yr
  • Company equity in the form of RSUs
  • This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

  • Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
  • Company HSA, FSA, Dependent Care, 401k, and commuter benefits
  • Employer-funded life and disability insurance coverage
  • 11 Observed Holidays & PTO plan
  • Up to 12 weeks paid family leave
  • Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

#LI-RF1 #LI-Remote

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The Company
HQ: San Francisco, CA
450 Employees
Year Founded: 2018

What We Do

Figure has applied blockchain technology across a series of real-world applications that are delivering real and immediate value to everyday consumers across sectors, including loan origination, private company cap table and fund management, security markets and payments. Figure has and continues to develop innovative products and services that seek to bypass traditional incumbents within the financial services industry.

Simply put, Figure is delivering on the promise of blockchain technology. Over $15B in transactions have been conducted on the Provenance Blockchain, a layer 1 designed for financial services, built and deployed by Figure.

As one of the first lenders to fully use blockchain technology, Figure is driving adoption across the lending ecosystem and providing stakeholders the benefit of an immutable record of asset ownership on the Provenance Blockchain. Figure’s HELOC product has enabled over 85,000 households across 45 states to unlock a combined $6 billion in equity from their homes. These lines of credit give people the opportunity to fund home improvement projects, secondary education, and more.

Figure is a regulatory powerhouse, boasting over 200 lending, servicing and money transmission licenses, SEC approval as an Alternative Trading System, and FINRA approved broker-dealer status. While some fintech companies aim to compete with traditional banks, Figure has stuck to expanding use cases for blockchain in finance and creating tech-enabled solutions for deep financial change in the markets. The company's iterative approach to product development has helped it to meet the evolving needs of its customers.

Why Work With Us

Figure creates tech-enabled, cutting-edge solutions for deep financial change, meeting the evolving needs of its customers. As the only firm leveraging blockchain technology to create real-world applications and immediate value to everyday consumers, Figure is effectively bridging the gap between the digital asset and traditional finance spaces.

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