Strategic / Major Account Executive

We are building a high-performing sales team at Sendbird and are looking for a Strategic/Major Account Executive to partner with and challenge our largest, most complex customers to incorporate Agentic AI into their user experience. You will be responsible for approximately 15 strategic accounts, working closely with key stakeholders. We value a tenacious work ethic and relentlessly resourceful people. This role is an East Coast remote position within the United States.

• Build and close a qualified sales pipeline focused on a small number of strategic enterprise accounts
• Develop deep relationships with C-level executives and key stakeholders to understand their business challenges and influence their communication strategy
• Articulate the value of Sendbird's platform to technical and business leaders, demonstrating how our solutions can drive strategic outcomes and ROI
• Leverage your network and expertise to drive new business within your targeted account list
• Navigate complex sales cycles with multiple stakeholders, from developers to C-level executives
• Contribute to the growth of a fast-paced, multifaceted organization

• 10+ years of enterprise SaaS sales experience with a track record of closing 7-figure deals
• Experience with a land-and-expand sales motion in a strategic, targeted account environment
• Demonstrable experience selling to C-level executives and navigating complex organizations 
• Repeatable sales methodology Formal sales training (e.g., MEDPICC, Challenger Sale, etc.)
• A relentless work ethic and dedication to your customers' success
• Strong alignment with company values

Includes (but is not limited to)

• 20 days PTO, 13 paid US company holidays, 7 sick days, 1 volunteer day, plus 2 rest/rejuvenation days and birthday day off
• Company-subsidized medical, dental, and vision insurance (100% for the employee, 80% for dependents)
• Flexible Spending Accounts or Health Savings Accounts, depending on your selected health insurance plan
• Equity program
• 401K program
• Parental leave
• Life and disability insurance
• Be Your Best Self: An annual stipend of $3,500 (prorated by start date) for expenses ranging from professional development classes and training, to mental health services, gym memberships, and more.

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $330,000 - 360,000 OTE. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.