The Role
Leads end-to-end client account management for marketing services, providing strategic recommendations, business insights, and growth opportunities. Owns client relationships, service delivery, commercial performance, profitability, and cross-sell or upsell development. Manages, motivates, and develops teams while coordinating with internal departments to execute strategies that advance client business objectives.
Summary Generated by Built In
The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.
Job Description:
Key responsibilities:
- Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients
- Relationship Management – owns the client relationships as per the defined relationship strategy for the client
- Proactively Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities
- Commercial and service ownership of client relationship – drives seamless delivery and profitability of account
- Team Management – manages and motivates team around the clients objectives and culture
Location:
CDMX – 1458 Avenida Insurgentes SurBrand:
CaratTime Type:
Full timeContract Type:
Permanent
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The Company
What We Do
Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.
