The Strategic HR Business Partner for Insurance will play a critical role in leading the HR strategy for the Insurance division within the Americas region. This role requires a strategic thinker with deep expertise in HR, analytics, and digital transformation. The HRBP will act as a trusted advisor to senior leadership, driving organizational effectiveness, talent management, resource management, team management and culture transformation aligned with the company’s objectives. The HRBP will be bringing strong blend of hands-on experience with strategic leadership skills.
Responsibilities
- Monitor and apply HR recruiting best practices.
- Influence key stakeholders and decision-makers, advocating for HR initiatives and programs.
- Apply strategic thinking to HR initiatives, aligning HR strategy with business goals.
- Partner with business leaders and key stakeholders to develop and implement comprehensive resource management strategies, tools, and processes to optimize resource allocation, utilization, and availability.
- Collaborate with business leaders to conduct resource forecasting and capacity planning to effectively assess and manage resource demands.
- Collaborate with stakeholders to monitor resource utilization, identify and address excess capacity, or bottlenecks/conflicts and recommend necessary actions/adjustments.
- Demonstrate adaptability in the face of change, leading the organization through periods of transition.
- Design and implement employee development programs to enhance skills, improve productivity, and drive employee satisfaction.
- Conduct performance management activities, including setting objectives, performance reviews, and managing performance improvement plans.
- Lead organizational development initiatives, including change management, organizational design, and cultural development.
- Utilize HR metrics and analytics to drive decision-making and identify areas of improvement.
- Ensure compliance with all relevant laws and regulations and manage risk within the organization.
- Foster a collaborative environment within the organization, promoting teamwork and cooperation.
- Promote the company’s reputation as “best place to work”.
- Develop and implement strategic initiatives for recruiting diverse talent in a multi-site organization.
- Act as a point of contact and build influential candidate relationships during the selection process.
- Possess at least 10 years of experience in a senior HR role, with a focus on resource management, employee development, performance management, organizational development, and talent acquisition
- Experience in working in a global, multi-cultural, matrix organization.
- Strong understanding of resource planning, allocation, and optimization principles and methodologies
- Familiarity with resource management software and tools to track, analyze, and report on resource utilization.
- Demonstrate proficiency in HR metrics and analytics, with the ability to use data to drive decision-making.
- Have a strong understanding of compliance and risk management within the HR context.
- Exhibit strategic thinking skills, with the ability to align HR strategy with business goals.
- Show strong collaboration skills, with the ability to work effectively in a team and foster a collaborative environment.
- Display adaptability, with the ability to lead the organization through periods of change.
- Ability to influence key stakeholders and advocate for HR initiatives and programs.
- Possess additional certifications in HR management, such as the SHRM-CP or SHRM-SCP, would be an asset.
- Have experience in the Insurance business sector would be beneficial.
- Exhibit strong leadership skills, with the ability to guide and motivate a team.
- Demonstrate excellent communication skills, with the ability to clearly convey information and expectations.
- Show strong problem-solving skills, with the ability to address issues and conflicts effectively.
- Have a strong ethical framework, with the ability to handle sensitive information with discretion and integrity.
- Display a commitment to continuous learning and professional development.
- Have the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Show a commitment to diversity and inclusion, with the ability to work effectively with individuals from diverse backgrounds. - 12 years of relevant experience
- A Master of Business Administration (MBA) degree from a recognized institution is preferred.
Salary Range- $139,700.00 - 229,500.00
Location Preference: Midwest - East Coast
Skills Required
- 10-12+ years of senior HR experience focused on resource management, talent acquisition, performance and organizational development
- Experience working in a global, multi-cultural, matrix organization
- Strong understanding of resource planning, allocation, optimization principles and methodologies
- Experience with resource forecasting, capacity planning, and monitoring resource utilization
- Familiarity with resource management software and tools to track, analyze, and report utilization
- Proficiency in HR metrics and analytics and ability to use data for decision-making
- Experience designing and implementing employee development and performance management programs
- Experience leading organizational development initiatives including change management and organizational design
- Strong stakeholder influence, collaboration, and leadership skills
- Excellent communication, problem-solving, discretion, and ethical handling of sensitive information
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Commitment to diversity and inclusion and recruiting diverse talent across multi-site organizations
- Experience with recruiting best practices and candidate relationship management during selection
- SHRM-CP or SHRM-SCP or other HR certifications
- Experience in the Insurance business sector
- Master of Business Administration (MBA)
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
