Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. The Strategic Growth Partner serves as the embedded, day‑to‑day strategic advisor and operational leader for one of our most important enterprise partners. This role sits with the partner, acting as the bridge between their business objectives and our company’s capabilities. The Strategic Growth Partner is accountable for driving growth, strengthening the relationship, identifying new opportunities, and ensuring flawless execution of all initiatives.
What you’ll own
Strategic Leadership & Growth
- Develop and execute a joint growth strategy that aligns Partner priorities with our solutions and long‑term roadmap.
- Identify new revenue opportunities across business units, product lines, and emerging needs.
- Lead monthly business reviews with data‑driven insights, performance metrics, and strategic recommendations. (Three onsite Leadership QBRs, and bi-monthly business performance reviews)
- Monitor competitive and industry trends to proactively position new solutions. Participate in the Clients’ feedback forums (e.g. Facebook, Confluence). Being involved in the Client’s (Rent Manager) User Group.
Partnership & Relationship Management
- Serve as the primary onsite liaison between the partner’s leadership and internal teams.
- Build trusted advisor relationships with executives, stakeholders, and operational leads.
- Translate client needs into actionable plans for internal product, operations, and delivery teams.
- Ensure exceptional client satisfaction through proactive communication and issue resolution.
- Participate in Product Council meetings providing guidance on potential new product features and enhancements, driving design and being a “voice of the Client/Customer”.
Operational Excellence
- Oversee execution of all partner’s initiatives to ensure timelines, KPIs, and quality standards are met. Bi-Weekly reporting/meeting on the progress of each initiative.
- Coordinate cross‑functional teams including product, analytics, engineering, and support.
- Track and report performance metrics tied to growth, efficiency, and client outcomes. Holding the Client Success Management team accountable for sharing go-forward solutions.
Financial & Commercial Ownership
- Own revenue growth targets for the partner account.
- Support contract renewals and expansions through data‑backed business cases.
- Forecast revenue and pipeline in partnership with sales and finance teams
What you’ll bring
- 7+ years in strategic account management or business consulting with enterprise clients.
- Strong executive communication skills with the ability to influence senior stakeholders.
- Experience driving growth within large, complex organizations.
- Ability to analyze data and translate insights into strategy.
- Proven success in cross‑functional leadership.
- Comfort working onsite in a fast‑paced client environment.
It’s a bonus if you have
Success Metrics
- Revenue growth and account expansion
- Client satisfaction and relationship strength
- Adoption of new solutions and initiatives
- Operational performance against KPIs
- Retention and renewal outcomes
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
https://jobs.globalpayments.com/en/why-global-payments/benefits/
Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Diversity and EEO Statements
Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
linkedin.com/in/shonali-r-66744622 -SB
EEOC Statement
Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Washington Candidates: Click here for information on the Fair Chance Act.
Skills Required
- 7+ years of experience in strategic account management or business consulting with enterprise clients
- Strong executive communication skills and ability to influence senior stakeholders
- Experience driving growth within large, complex organizations
- Ability to analyze data and translate insights into strategy
- Proven success in cross-functional leadership
- Comfort working onsite in a fast-paced client environment
Global Payments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global Payments and has not been reviewed or approved by Global Payments.
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Healthcare Strength — Health coverage is broadly presented as comprehensive, including medical, dental, vision, and wellbeing resources such as EAP and wellness initiatives. Coverage breadth is consistently positioned as a strong element of the overall package.
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Retirement Support — Retirement offerings feature a competitive 401(k) match with immediate vesting noted in some regions, alongside other long‑term savings options. These elements are emphasized as adding meaningful long‑term financial value.
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Leave & Time Off Breadth — Paid time off, regional holidays, and volunteer service days are standard, with paid parental and caregiver leave also referenced. This structure supports work‑life balance, even as specifics vary by location.
Global Payments Insights
What We Do
Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem. Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences. Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.
