Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.
Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.
Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.
We just raised a $150M Series D and crossed $100M ARR, growing fast. Now we’re building the finance infrastructure to match, and this is a foundational hire on a Strategic Finance team that’s just getting built out. You will help develop and expand our operating model, run the reforecast and planning cycles, and produce the reporting that leadership and the board rely on.
Because the team is small, you will wear a lot of hats and see the whole business. In a given month you might rebuild the headcount model, dig into why gross margin moved, pull the analysis behind a pricing decision, and put together board materials. You will work directly with the Head of Strategic Finance, the CFO, and leaders across GTM, Product, and Accounting.
This is a role for someone who wants a lot of surface area, wants to learn how a company scales from the inside, and wants to grow with the function as it grows.
What You'll Do- Manage and build out our driver-based operating model, expanding it as the business gets more complex and keeping it accurate and decision-ready.
- Run the monthly and quarterly operating rhythm and the reforecast cycle: the calendar, the inputs, budget versus actuals, and variance analysis. You explain why the numbers moved, not just what happened.
- Support headcount planning and the monthly refresh, working with People and team leaders to connect hiring decisions to budget.
- Build the analysis behind board and executive reporting: scorecard, ARR, cash, headcount, pipeline, and the supporting detail.
- Bring rigor to our SaaS metrics (ARR, NRR and GRR, magic number, CAC payback, LTV to CAC, burn multiple) so they are consistent and defensible.
- Partner with Accounting, RevOps, and our Data team to dig into the data and pull out insights that drive decisions across the org.
- Jump into ad hoc analysis: pricing, segment economics, scenario work, whatever the business needs that quarter.
- Roughly 3 to 5 years of experience starting in investment banking, private equity, or restructuring, ideally with a year or two in an operating seat (strategic finance, FP&A, or business finance at a high-growth company).
- Excellent financial modeling. Driver-based models, cohort analysis, scenario work, and a high bar for accuracy.
- Expert proficiency in Excel or Google Sheets.
- Real curiosity about how a business works, and the judgment to know which number actually matters in a decision.
- Communicates clearly and concisely, and can explain the analysis in plain language.
- High ownership and low ego. You are comfortable with ambiguity and you do not wait to be told what to build.
- Comfortable working directly with data, and willing to get self-serve in a modern warehouse and BI stack (we use Snowflake and Omni).
- Time inside a high-growth software company, especially on a small finance team where you owned a lot.
- Familiarity with SaaS metrics and unit economics.
- Exposure to AI or usage-based COGS and consumption economics, and how they affect gross margin.
- Experience partnering directly with a GTM or product org to influence spend and resource-allocation decisions.
Base salary only range for this position is $150,000 - $175,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
E-Verify Statement
Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Skills Required
- 4 to 7 years experience in strategic finance, FP&A, investment banking, private equity, or management consulting (ideally at a high-growth software company)
- Advanced financial modeling skills including three-statement and driver-based operating models, cohort analysis, and scenario modeling
- Strong command of SaaS metrics and unit economics (ARR, NRR, GRR, CAC payback, LTV:CAC, magic number, burn multiple, Rule of 40)
- Fluency working directly with data, including comfort writing SQL and navigating a modern warehouse and BI stack
- Experience with Snowflake, dbt, and BI tools (e.g., Looker or Omni)
- Expert proficiency in Excel or Google Sheets with high accuracy and attention to detail
- Clear, concise communication and ability to translate complex analysis into executive-level narrative
- High ownership, low ego, ability to drive workstreams independently in ambiguous environments
- First-principles mindset and strong business judgment
- Experience scaling a finance function at a high-growth software company
- Familiarity with AI or usage-based COGS/consumption economics and their margin impacts
- Experience partnering directly with GTM or product organizations to influence spend and resource allocation
Hightouch Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hightouch and has not been reviewed or approved by Hightouch.
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Strong & Reliable Incentives — Sales incentive plans are portrayed as competitive and well-structured, with on-target earnings that offer meaningful upside for high performers. Incentive design is highlighted as a strength within go-to-market roles.
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Healthcare Strength — Medical, dental, and vision coverage is presented as comprehensive, with employer-paid premiums for employees and substantial contributions for dependents. This reduces out-of-pocket costs and boosts overall total-rewards value.
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Equity Value & Accessibility — Equity grants are a standard part of compensation with a clear vesting schedule, and there is evidence of occasional liquidity via an employee tender offer. These factors make equity a more tangible component of total compensation.
Hightouch Insights
What We Do
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Why Work With Us
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
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