Strategic Data & Operational Insights Manager

Posted 2 Hours Ago
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11201, Algeciras, Andalucía
In-Office
Mid level
Logistics • Software • Transportation
The Role
The role focuses on transforming data into strategic insights, enhancing customer experience, managing customs compliance, and leading a team.
Summary Generated by Built In
APM Terminals

Strategic Data & Operational Insights Manager

Ubicación: APM Terminals Algeciras
 

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.

About APM Terminals

APM Terminals operates one of the world’s most comprehensive port and integrated logistics networks. We combine global reach with local expertise to provide high-quality services that keep supply chains moving efficiently and sustainably. Our terminals are hubs of innovation, safety, and operational excellence.

Purpose of the Role

This position is designed for professionals with a strong analytical mindset, capable of transforming data into strategic insights. You will enhance customer experience and operational efficiency through data-driven decision-making, act as the primary interface between terminal customers and the company, and lead customs management ensuring compliance with ADT and AEO frameworks.

Key Responsibilities
  • HSSE Leadership: Promote safety culture and ensure compliance with HSSE policies.
  • Data Analytics & Business Intelligence: Define and monitor KPIs, analyze trends, develop dashboards, and lead root cause analysis.
  • Customs & Regulatory Compliance: Manage customs activities and maintain compliance with ADT and AEO frameworks.
  • Customer Engagement: Act as main point of contact for customers, ensuring satisfaction and proactive issue resolution.
  • Financial Oversight: Support budget planning, invoicing, and commercial negotiations.
  • Team Leadership: Lead and develop a team, fostering learning and accountability.
What We’re Looking For
  • Bachelor’s degree in Engineering, Logistics, Maritime/Port Operations, or Business Administration.
  • Preferred: Dual degrees or specializations combining core disciplines with Data Analytics.
  • Proven experience in operations management and data-driven decision-making.
  • Proficiency in BI tools (Power BI, Tableau, SQL), Excel, and ERP systems.
  • Strong leadership, communication, and negotiation skills.
  • Fluency in English and Spanish.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected]

Top Skills

Erp Systems
Excel
Lean Methodologies
Power BI
SQL
Tableau
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The Company
HQ: The Hague
8,085 Employees
Year Founded: 2004

What We Do

We’re lifting global trade and connecting the world with our comprehensive port network - helping our customers to grow their business with better supply chain efficiency, flexibility, and reliability.

With 75 terminals in our global network and more than 22,000 industry professionals, we are focused on delivering everyday excellence and solutions for and to our customers, including:

- Reliable, safe and efficient operations with a continuous improvement focus.
- Flexible and solutions oriented approach to solve complex customer problems.
- Standardized approach to operations being implemented globally to enable
consistent service levels and delivery.
- Innovative, digital solutions that enable customers to order their services
quickly and easily.
- Dedicated key client managers and customer service personnel.

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