Strategic Communications Manager

Posted Yesterday
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Los Angeles, CA, USA
In-Office
95K-140K Annually
Mid level
Digital Media
The Role
Develop and execute external and internal communications strategies across Music, Creators, Theatre, and Games. Manage media relations, secure coverage, prepare spokespeople, craft messaging, build reporter relationships, handle time-sensitive stories, and provide direction to staff. Partner with business leaders to align communications with strategic objectives and write/edit communications materials.
Summary Generated by Built In

Job Description

Who We Are
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.  The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.
 

The Role
The Strategic Communications Manager will play a key role in creating and implementing external and internal communications strategies across a range of areas, including Music, Creators, Theatre, and Games. This includes supporting media relations for agency clients, as needed. The Manager will always operate with integrity and purpose. 

The Corporate Communications department manages global external communications on behalf of CAA, including media relations, speaking engagements, advertising, and events. In addition, the department manages internal communications worldwide, including companywide announcements and meetings. The department also includes a Digital Marketing team, overseeing CAA’s social media and web presence, and a Creative Services team of video editors and graphic designers.

Responsibilities

  • Partner with business leaders to understand their strategic objectives and assist in creating communications plans that align with and help deliver on these objectives
  • Execute communication plans, securing high-impact coverage in relevant media outlets, developing messaging across communication platforms, and initiating other communications and/or public relations initiatives
  • Create and manage profiles of key business leaders, including agents and executives
  • Develop and foster relationships with key reporters to help achieve strategic communications objectives
  • Manage time-sensitive news stories
  • Prepare spokespeople for interviews and speaking engagements
  • Provide direction and feedback to assistants and other staff
  • Write and edit communications materials
     

Qualifications

  • Bachelor’s degree or equivalent practical experience
  • 3-7 years of experience in communications (must include media relations, ideally with corporate and internal communications experience)
  • Entertainment experience strongly preferred; service business experience a plus
  • Manages multiple demanding tasks while maintaining exceptional attention to detail
  • Quickly grasps new concepts and is agile in working across diverse lines of business in a fast-paced, high-volume environment
  • Exhibits a proactive, service-oriented and collaborative approach to identifying, creating and responding to opportunities
  • Exercises creative and strategic thinking in their work
  • Demonstrates excellent interpersonal skills and judgment, and builds relationships and trust at all levels of the organization
  • Excellent verbal and writing/editing skills

Location
This is a hybrid role based out of our Los Angeles office.
 

Compensation
The annual base salary for this position is in the range of $95,000 – $140,000 in Los Angeles, CA. This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more. #LI-PM1

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Skills Required

  • Bachelor's degree or equivalent practical experience
  • 3-7 years of communications experience
  • Media relations experience (must)
  • Corporate and internal communications experience (ideally)
  • Entertainment industry experience
  • Excellent verbal and writing/editing skills
  • Strong interpersonal skills, judgment, and ability to build relationships at all levels
  • Ability to manage multiple demanding tasks with exceptional attention to detail
  • Proactive, service-oriented, collaborative approach
  • Creative and strategic thinking

Creative Artists Agency Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Creative Artists Agency and has not been reviewed or approved by Creative Artists Agency.

  • Healthcare Strength Health coverage is considered strong and affordable, with low co-pays and solid plan options frequently highlighted. This makes core medical, dental, and vision coverage a standout part of the package.
  • Leave & Time Off Breadth Time off is bolstered by an office shutdown around late December alongside standard vacation/holiday and sick time. This combination is viewed as a meaningful boost to practical time away from work.
  • Wellbeing & Lifestyle Benefits Unique industry access such as screenings, event tickets, and on-site showcases are emphasized as meaningful lifestyle perks. These add distinctive non-cash value for those seeking entertainment exposure and networking.

Creative Artists Agency Insights

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The Company
HQ: Los Angeles, CA
3,595 Employees

What We Do

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. For more information, please visit www.caa.com.

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