At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
Great account management is result of solid purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others.
The Strategic Client Executive is responsible for the overall management of a book of National Accounts in the 5,000+ customer segment. They are accountable for the maintenance, growth and increased profitability of existing business and the strategic direction of assigned accounts. Direct strategic, customer specific initiatives, which deliver "value added" services through the execution of client specific business plans. Coordinate and influence superior customer service delivery by developing and maintaining solid intercompany relationships.
Primary Responsibilities:
- Solid understanding of self-funded marketplace and pricing disciplines
- Establish and maintain "solid and appropriate" level relationships with customers and consultants; ensure UHG senior management has customer specific "board level" contacts
- Develop and monitor client financial performance including renewal planning, negotiation and profitability levels
- Detailed understanding of all UnitedHealthcare products, services and solutions
- Ability to navigate UnitedHealthcare internal departments to produce positive results for clients and the company
- Demonstrate marketing and technical expertise through: Client, broker and consultant meetings
- Assessment of approach, resources, and contacts needed to complete RFP's
- Provide feedback to management on market trends as represented by our clients
- Maintain a high level of healthcare industry knowledge as well as customer's industry
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Appropriate state insurance licenses
- 3+ years of experience in managing large National Accounts (5,000 lives+) in the insurance industry
- Proven underwriting, financial and analytical skills
- Demonstrated relationship management skills & proven track record of building, maintaining and cultivating client relationships
- Proven superior customer service skills including a sense of urgency and ownership for resolving client issues
- Skilled at articulating our value proposition to customers including the clinical, and financial aspects of our business
- Demonstrated excellent group presentation and training skills
- Driver's License and access to a reliable transportation
Preferred Qualifications:
- Skillful negotiator with a strategic vision for his/her accounts
- Excellent communication and interpersonal skills (internal/external) with the ability to build solid relationships with Senior level staff at large employer groups
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $90,000 - $195,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- Appropriate state insurance licenses
- 3+ years managing large National Accounts (5,000+ lives) in the insurance industry
- Proven underwriting, financial and analytical skills
- Demonstrated relationship management skills and track record building and cultivating client relationships
- Proven superior customer service skills with ownership for resolving client issues
- Skilled at articulating clinical and financial value proposition to customers
- Demonstrated excellent group presentation and training skills
- Driver's license and access to reliable transportation
- Solid understanding of self-funded marketplace and pricing disciplines
- Detailed understanding of UnitedHealthcare products, services and solutions
- Ability to navigate UnitedHealthcare internal departments to produce results
- Maintain a high level of healthcare industry knowledge and knowledge of clients' industries
- Skillful negotiator with strategic vision for accounts
- Excellent communication and interpersonal skills with ability to build relationships with senior-level staff
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Gallery
Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.