Strategic Accounts Director

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Hiring Remotely in Charlotte, NC, USA
In-Office or Remote
Artificial Intelligence • Healthtech • Analytics
The Role

About Carlsmed 

 

Our mission is to improve outcomes and decrease the cost of healthcare for spine surgery. The Carlsmed aprevo® personalized surgery platform is designed to improve the standard of care for spine surgery one patient at a time. 

Position Description

The Strategic Accounts Director is responsible for developing and executing strategies to gain and expand access to hospitals, IDNs, and GPOs. This individual will be a key leader in contract negotiations, pricing strategies, and relationship management with major accounts, reporting to the Vice President of Strategic Accounts and Professional Education. Success in this role requires deep expertise in hospital purchasing dynamics, strong connections within the healthcare industry, and experience commercializing disruptive medical technologies.

Responsibilities

Market Access & Contracting

  • Lead contracting efforts with hospitals, IDNs and GPOs to secure agreements for the company’s products, driving profitable growth while ensuring compliance with company policies.
  • Identify and drive key opportunities to expand market access and improve hospital adoption of the company’s technology.
  • Monitor the competitive landscape and evolving reimbursement trends to optimize positioning within strategic accounts.

Strategic Sales & Business Development

  • Develop and execute account strategies that align with the company’s revenue and growth objectives.
  • Collaborate with the field sales team to support hospital-level engagement and execution of strategic agreements.
  • Cultivate executive-level relationships with decision-makers and influencers within major accounts, including supply chain, value analysis committees, and clinical stakeholders.
  • Leverage data and insights to develop compelling business cases that demonstrate the clinical and economic value of the company’s technology.

Cross-Functional Collaboration & Execution 

  • Work closely with Sales, Marketing, Finance, Reimbursement, and Regulatory teams to ensure a seamless approach to market access and commercialization.
  • Partner with marketing and clinical teams to tailor messaging and value propositions for hospitals, IDNs and GPOs.
  • Support product launches by ensuring alignment with key accounts and optimizing sales channel strategies.
  • Provide strategic input to leadership on customer feedback, market access barriers, and opportunities for growth.

Skills

  • Expertise in contract negotiations, value-based selling, and strategic business planning.
  • Strong understanding of healthcare economics, reimbursement, and procurement decision-making within health systems.
  • Ability to influence executive decision-makers and effectively present business cases.
  • Excellent communication, negotiation, and leadership skills.

Qualifications

  • 5+ years of experience in medical device sales, national accounts, or market access, with a strong preference for spine or orthopedic technologies.
  • Experience selling breakthrough or disruptive medical technologies and navigating hospital approval processes.
  • Bachelor's degree required; MBA or advanced degree preferred.
  • Proven ability to manage a large territory and willingness to travel up to 60%.

 Equal Opportunity Employer

Carlsmed is an equal-opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  Carlsmed is committed to providing reasonable accommodation for candidates with disabilities in our recruitment process.

 

Compensation

We are pleased to provide a competitive salary and benefits. Our benefits reflect our investment in the overall health and well-being of our employees and their families. including paying 100% of monthly healthcare, dental & vision insurance premiums, a 401(k) plan with employer matching and unlimited PTO. Compensation may vary based on related skills, experience, and relevant key attributes.


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The Company
San Diego, CA
91 Employees
Year Founded: 2008

What We Do

Carlsmed is a commercial-stage medical technology leader and creator of the personalized spine surgery market with pioneering technology that is transforming spine surgery. The Company has developed the cutting-edge aprevo® Technology Platform that personalizes surgical procedures through a combination of proprietary AI-driven software and patient-specific fusion devices.

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