Strategic Account Sourcing Specialist

The Strategic Account Sourcing Specialist will actively manage the hotel and ground transportation procurement process for our clients. In this role, responsibilities include creating hotel market analyses, identifying industry trends, sourcing multiple destinations, negotiating with hotels and ground transportation providers and tracking financial data.
This position is hybrid with a minimum of 3 days at our headquarters in Melville, NY after the initial few weeks of training exclusively in office. 

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Source hotels and collect market data for clients in key destinations. Collect data such as; hotel names, addresses, key contact information and star ratings utilizing internal databases and internet sources.
• Manage the Request for Proposal/Request for Information process through API’s RFP platform, JET, to secure and negotiate rates, special concessions, contract terms and conditions with hotel and ground transportation suppliers.
• Research hotel options and track collected data in Salesforce database.
• Analyze market trends and conditions in order to secure the best possible scenarios for our airlines and hotel partners.
• Create high quality and detailed destination presentations utilizing Microsoft products and Adobe programs that demonstrate savings and meet revenue goals within established deadlines.
• Adapt to fluid and changing situations; provide quick market analysis and sourcing requirements to accommodate needs created due to the changing dynamics of airline schedules or unforeseen situations.
• Prepare hotel site inspection scheduling domestically and internationally when required for customers.
• Manage crewmember feedback via our online portal for assigned accounts ensuring complaints/compliments are addressed within airline-specific contracted Service Level Agreement (SLA).

Required Skills, Education and Experience

• Fluency in English required. Bilingual in French or Spanish a strong plus
• Experience in the travel industry and working closely with hotels is preferred
• Strong Microsoft Office computer skills with emphasis on Excel
• Customer service and client relationship background a strong plus
• Excellent client relationship building skills
• Strong problem solving and analytical skills
• Results driven
• Negotiation skills
• Able to multi task and work well under strict deadlines and fast paced environment
• Skilled at managing processes
• Ability to positively present API in customer facing situations
• Attention to detail and the ability to produce high quality work is a must
• Exceptional verbal and written communication skills
• Ability to work with and understand diverse cultures here and abroad
• An organized self-starter who can work proactively and independently

Travel Requirements
Minimal
Position Type and Expected Hours of Work
Full time, Monday through Friday, during normal core business hours, some OT expected. This position is hybrid with a minimum of 3 days at our headquarters in Melville, NY after the initial few weeks of training exclusively in office. 
Supervisory Responsibility
None
Compensation
Good faith hourly rate for this position is $21/hour plus 5% bonus.