Job Description SummaryThe Strategic Accounts Solution Director, Vietnam is a senior leadership role responsible for overseeing and driving the solutions and programs to establish long-term partnership with strategic and key accounts to drive growth of business. This role will work with other Strategic Account Managers, Modality sales leaders, Services ops & commercial, and all local & regional/International functions/team to develop and implement solutions and programs for key/strategic accounts, and ensuring the achievement of revenue and profitability targets. The Strategic Accounts Solution Director will report into the Vietnam Country GM and work closely with other senior leaders to align country strategies with overall business objectives.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Strategic/Key Account Solution Management:
- Serve as the primary point of contact to coordinate with all functions to develop and execute solution/program for large key accounts, ensuring their needs are met and long-term partnerships are established.
- Develop and implement comprehensive account strategies to maximize revenue, share of wallet, and profitability.
- Maintain and strengthen relationships with decision-makers at various levels within client organizations.
- Conduct regular business reviews with clients to discuss performance, opportunities, and any issues.
Sales Growth and Business Development:
- Identify new business opportunities within existing accounts and in new regions.
- Lead negotiations and contract renewals to secure long-term agreements/partnership.
- Collaborate with the business development team to expand the customer base in key accounts.
- Analyze key account trends, needs, and competitor activities to work with other Strategic Account Managers to drive sales strategies and identify growth opportunities.
Cross-functional Collaboration:
- Work closely with internal teams (marketing, local Sales teams, product management, etc.) to ensure product offerings and services align with customer needs.
- Liaise with supply chain and logistics to ensure seamless delivery and support for clients.
- Partner with regulatory and compliance teams to ensure adherence to local regulations.
Performance Tracking and Reporting:
- Monitor key account metrics (revenue growth, profitability, customer satisfaction) and take corrective actions when necessary.
- Prepare regular reports on account performance and market trends for senior management.
- Utilize CRM tools to manage accounts and pipeline.
Required Qualifications:
- Bachelor's or Master's degree in business, Marketing, Life Sciences, Medical Degree (MD) in Nursing (BSN/MSN) (MBA preferred)
- 10+ years sales team leadership experience in healthcare ideally
- 12+ years of experience in regional sales and account management, ideally within the medtech or healthcare technology sector.
- Good knowledge of the GE HealthCare product portfolio
- Proven track record of achieving or exceeding sales targets.
- Strong understanding of the healthcare technology landscape, with a focus on medical devices, software, and/or diagnostic tools.
- Experience working with complex, chain clients and managing multiple stakeholders.
- Excellent negotiation, communication, and presentation skills.
- Strong problem-solving and analytical abilities with a results-driven mindset.
- Ability to travel up to 50% of the time.
- Fluency in English.
Preferred Skills & Competencies:
- Knowledge of healthcare regulations and procurement processes.
- Ability to thrive in a fast-paced, dynamic environment.
- Culturally aware, with experience in diverse international markets.
- Strong leadership skills and ability to mentor junior team members.
- Fast learner, ability to adapt and drive changes
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Additional Information
Relocation Assistance Provided: No
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What We Do
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity.
