Strategic Account Sales Manager

Posted 7 Days Ago
Be an Early Applicant
Allentown, PA, USA
In-Office
97K-152K Annually
Senior level
Other • Security
The Role
Lead HVAC equipment sales and branch growth by managing account strategies, forecasting, pipeline activity, profitability, customer relationships, and sales team development. Build partnerships with owners, architects, engineers, and contractors; expand market penetration; oversee account planning and assignments; resolve customer issues; and improve branch performance through coaching, planning, and collaboration across sales and operations. Frequent travel and onsite work are required.
Summary Generated by Built In

Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, we are committed to reimagining the performance of buildings to serve people, places, and the planet. Join a collaborative team where your ideas are heard, your development is supported, and your work helps create better outcomes for customers across industries.

Role Overview

Johnson Controls is hiring an HVAC Selling Sales Manager to lead profitable branch growth, strengthen long-term customer relationships, and guide the sales team in delivering equipment solutions across all building types. This role focuses on account management strategy, sales planning, forecasting, pipeline management, and team development to help position the branch as a premier supplier in the market.

Key Responsibilities

  • Lead account management strategies that build and sustain long-term relationships with targeted customers.

  • Plan, forecast, manage, and deliver consistent branch growth with a focus on revenue, gross margin, EBIT, and trade working capital.

  • Manage account assignments across the Equipment sales team to support sales performance to plan.

  • Develop and lead the local sales team to strengthen capability, market coverage, and execution.

  • Own sales planning, pipeline management, salesperson development, training, and sales activity tracking.

  • Establish and maintain relationships with key and target owners, architects, consulting engineers, and contractors.

  • Increase market penetration by securing new customers and expanding the scope of existing accounts.

  • Build and maintain Account Plans for key and target customers and support bundled offering sales.

  • Understand local market dynamics, including competition, purchasing trends, and business conditions.

  • Represent Johnson Controls on strategically important key accounts and support proactive customer issue resolution.

  • Evaluate local customer satisfaction and help drive performance improvement across the branch.

How You Will Do It

  • Own the branch’s sales outcomes with accountability for growth, profitability, and customer trust.

  • Stay close to the work by understanding the market, customer needs, and the obstacles that can affect execution.

  • Use accurate forecasting and disciplined pipeline management to align sales support and prioritise the right opportunities.

  • Coach and develop the team through clear expectations, practical feedback, and ongoing capability building.

  • Work across sales, operations, and leadership as one team to solve problems quickly and keep customers moving forward.

  • Improve continuously through candid performance review, proactive problem-solving, and better ways of working.

  • Focus efforts on the highest-value accounts and actions that drive long-term branch performance.

Qualifications

  • 5+ years of industry experience in HVAC sales, account management, and/or HVAC field operations.

  • 3+ years of leadership experience with responsibility for the productivity or development of others.

  • Available for frequent travel.

  • Ability to work onsite; candidates must be within commuting distance of the branch office.

Nice to Have

  • Bachelor’s degree in Engineering.

Why Join Us

  • Competitive salary, commissions, and quarterly bonus.

  • Paid vacation, holidays, and sick time, including 15 days of vacation in your first year.

  • Comprehensive benefits package including 401K, medical, dental, and vision care available day one.

  • Extensive product and on-the-job/cross-training opportunities with strong resources behind you.

  • Encouraging and collaborative team environment.

  • Dedication to safety through our Zero Harm policy.

  • Company vehicle.

Hiring salary range: $97,000 - $152,000, determined by education, experience, knowledge, skills, abilities, internal equity, location, and market data. If you are ready to lead growth and build lasting customer relationships, we encourage you to apply.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Skills Required

  • 5+ years of industry experience in HVAC sales, account management, and/or HVAC field operations
  • 3+ years of leadership experience with responsibility for the productivity or development of others
  • Available for frequent travel
  • Ability to work onsite and live within commuting distance of the branch office
  • Bachelor's degree in Engineering

Johnson Controls Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.

  • Retirement Support Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
  • Leave & Time Off Breadth Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
  • Flexible Benefits Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.

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The Company
HQ: Chennai
100,000 Employees
Year Founded: 1885

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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