Strategic Account Manager

Posted 16 Days Ago
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Singapore, SGP
Hybrid
Senior level
Hardware
The Role
The Strategic Account Manager maintains relationships with key clients, identifies sales opportunities, and ensures customer satisfaction through collaboration with sales teams and management.
Summary Generated by Built In

As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.

Responsibilities:

  • Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts. 
  • Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
  • Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
  • Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
  • Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
  • Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
  • Participates in solution development efforts that best address customer needs.
  • Engages supplier sales resources to enlist their support and create solutions.

Qualifications:

  • High School Degree or Equivalent required; Bachelor’s Degree preferred
  • 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
  • History of success maintaining and developing key relationships
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
  • Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships
  • Strong negotiation and problem-solving skills
  • Proficiency with CRM software and Microsoft Office
  • Self-starter and able to work efficiently under pressure
  • Experience in executing in a matrix organization managing multiple stakeholders and projects
  • Ability to travel up to 25%
About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.  ​

Learn more about Working at Wesco here and apply online today!​

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. 

This posting is for a current, active vacancy intended for immediate hire.

Top Skills

Crm Software
MS Office
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The Company
Pittsburgh, PA
10,264 Employees

What We Do

At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With nearly 1.5 million products and locations in more than 50 countries, Wesco is your partner in progress. Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company. Headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company with 2022 net sales of $21.4 billion.

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