The Role
The Strategic Account Manager will build and maintain client relationships, develop account growth strategies, and collaborate with internal teams to ensure client success with Entrata's products.
Summary Generated by Built In
Entrata is seeking a highly motivated and experienced Account Manager to join our dynamic team.
As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.
This is a quota-bearing sales role.
Responsibilities will include:
- Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts.
- Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs.
- Develop account plans that outline strategies for growth, upsell opportunities, and retention.
- Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts.
- Possess a deep understanding of Entrata's product suite and how it adds value to clients.
- Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products.
- Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience.
- Communicate effectively with clients to convey product updates, new features, and relevant information.
To excel in this role, you should possess:
- Experience in the multifamily housing industry.
- 3-5+ years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.) a plus
- A bachelor's degree.
- A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
- An understanding of how to cultivate client relationships.
- Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
- Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
- Proven sales results and a track record of success.
- The ability to work independently.
The following skills and experiences would be advantageous:
- Experience with CRM software.
- Knowledge of property management software.
- Experience working with a remote team.
- Strong analytical and problem-solving skills.
- Existing relationships within the property management industry.
- Familiarity with the latest trends in property management technology.
- Multilingual proficiency to cater to diverse clients.
#LI-Remote
Top Skills
Crm Software
Property Management Software
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The Company
What We Do
Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access platform. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, the Entrata platform currently serves more than 20,000 apartment communities nationwide. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs.
