Strategic Account Manager

Posted Yesterday
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Hiring Remotely in Phoenix, AZ, USA
Remote or Hybrid
80K-140K Annually
Mid level
Healthtech • Pharmaceutical
The Role
Represents and sells SkinMedica, DiamondGlow, and Latisse products to targeted aesthetic customers. Achieves sales quotas, manages territories and customer relationships, executes marketing and pull-through programs, demonstrates products and procedures, delivers training, places orders, and supports customer events. The role requires consultative selling, business planning, product expertise, budget management, cross-functional collaboration, compliance, and frequent customer interaction within an assigned geographic area.
Summary Generated by Built In
Company Description

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn. 

Job Description

The Strategic Account Manager (SAM) is responsible for representing the SkinMedica, DiamondGlow and Latisse brands and promote the product portfolio to targeted aesthetic customers within a designated geographical area. The focus will be on direct selling of products (physician dispensed skincare and skin resurfacing system) and executing pull through programs/events to patients. This is accomplished by utilizing and managing key resources and contributing with high performance selling teams to maximize coverage to targeted customers. The SAM provides technical product and procedure expertise, as well as, competitive product differentiation. Assigned sales goals are obtained through creative, consultative selling and implementation of the U.S. Sales/Marketing plan.

Responsibilities

  • The SAM leverages Allergan Medical’s resources to enhance adoption of the SKM Portfolio which includes 1) non-surgical, non-invasive skin resurfacing equipment, 2) topical skincare consumables designed for the resurfacing device and 3) SkinMedica product portfolio. Must collaborate with Facial Aesthetics, Plastic Surgery, Coolsculpting, APC’s, Marketing, and other Allergan sales forces. Complies with required reports, requests, and compliance policies.
  • Effectively manages field assets and resources to include, but not limited to, expense management, computer, and other allocated equipment.
  • SALES RESULTS: Consistently achieves sales quota for skin care, consumables, and equipment. Proficient in sales execution component of marketing plans to include device placement and pull through product promotions (device, consumables and SkinMedica portfolio). Creates call plans across product portfolio. Demonstrates adaptability with multiple initiatives.
  • Demonstrates effective selling skills (demonstrate Dermalinfusion Treatments, educate customers on proper techniques for Dermalinfusion Treatments, consultative sales approach to the customers' business, pre-call plans, Intro/credentialing, assessment of customer needs, handling objections, presentation delivery with visuals, closing, follow-up, etc.). Builds loyal relationships; high level customer interaction.
  • Calls on and effectively manages time with new and existing customers to educate on new and current products. Works with customers toward business development by assessing and product needs, placing account orders, merchandising office, and supporting events for pull-through.
  • Manages initiative execution across the portfolio balancing the device sale to drive skin care and consumable business. Demonstrates ability to assess territory metrics to develop and implement territory business plans; computer proficiency (excel, internet, PowerPoint); use of sales reporting tools; responds timely to corporate requests; balances work load demonstrating good organizational skills, and optimizes corporate resource and budget allocation. Provides product samples as necessary.
  • Educates customers on device and product features and benefits through individual and group presentations/trainings. Conveys consistent differentiating messaging across portfolio; technical fluency across Allergan and competitive product portfolio. Demonstrates an expertise in discussing support studies/material, proficient with knowledge of the aesthetic market. Portrays strong business acumen.
  • Demonstrates the ability to execute marketing plans across product portfolio. Understands sales execution role within the marketing plan. Ability to understand marketing team's role and provide appropriate feedback to plan implementation. Ability to articulate strategy to RM and team members. Ability to understand how individual tactics support the overall strategic direction. Understands and adheres to compliance and travel/expense policies.
  • Exemplifies integrity, flexibility, and adaptability. Ability to understand multiple perspectives of decisions beyond one territory. Is self-aware of interaction with customers, peers, etc. Demonstrates the ability to make sound decisions and uses good judgment. Is reliable and has a willingness to improve. Portrays a positive and productive attitude in working with counterparts toward collaboration supporting the portfolio of business.

Qualifications

 

  • Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.
  • Minimum of 3+ years of sales experience required with business to business to consumer (B2B2C) sales experience preferred.
  • Aesthetics sales background or related experience with a skin care company highly desirable
  • Analytical skills. Strong business acumen. Proven selling skills
  • Strong communication skills, both verbal and written. Strong interpersonal skills. Strong contract/negotiating skills
  • Financial/budgetary experience
  • Ability to travel . Ability to lift 50 lbs.
  • Proficiency on excel, word, power point and other software skills
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
  • This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Skills Required

  • Bachelor's degree in health, sciences, pharmacy, or business-related field, or relevant equivalent industry experience
  • Minimum 3 years of sales experience
  • Business-to-business-to-consumer sales experience
  • Aesthetics sales or related skincare company experience
  • Analytical skills and strong business acumen
  • Proven selling skills
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Strong contract and negotiating skills
  • Financial or budgetary experience
  • Ability to travel
  • Ability to lift 50 pounds
  • Proficiency with Excel, Word, PowerPoint, and other software
  • Valid driver's license
  • Ability to pass a pre-employment drug screening test
  • Ability to meet safe driving requirements

AbbVie Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.

  • Retirement Support Retirement programs are portrayed as a standout, with a dollar‑for‑dollar 401(k) match up to 6% and an additional annual company contribution based on age and service. Feedback suggests this materially boosts perceived total compensation for many U.S. employees.
  • Parental & Family Support Paid parental and caregiver leave are emphasized, including up to 12 weeks of fully paid parental leave for all parents and 4 weeks of paid caregiver leave in the U.S. Feedback suggests these policies are a meaningful differentiator for employees balancing family needs.
  • Leave & Time Off Breadth Time off is described as extensive, with tiered vacation that scales with tenure, 17 company holidays, and two paid volunteer days in the U.S. Feedback suggests the breadth of leave contributes notably to overall benefits satisfaction.

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The Company
HQ: North Chicago, IL
56,000 Employees
Year Founded: 2013

What We Do

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

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