Strategic Account Manager

Posted 13 Days Ago
Be an Early Applicant
Orlando, FL, USA
In-Office
80K-95K Annually
Mid level
Hardware • Healthtech
The Role
Owns utilization, performance, and revenue growth across healthcare accounts. Leads strategic business reviews, develops patient growth and operational strategies, provides training and support, uses data to optimize performance, and builds long-term partnerships with physician practices and healthcare stakeholders. Collaborates with Sales, Clinical, Reimbursement, and Support teams in a regulated environment while traveling extensively throughout an assigned territory.
Summary Generated by Built In

About Us


Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Strategic Account Manager (SAM)

Location: Orlando, FL
Travel: Up to 70% within assigned territory

Compensation: $95,000 base + up to $80,000 on-target commission

Work Environment: Field-based role

As a Strategic Account Manager, you’ll operate as a trusted advisor and growth partner to your customers—helping them expand their programs, improve performance, and ultimately reach more patients.

You’ll combine consultative selling, business strategy, and relationship management to unlock growth within existing accounts and deliver measurable impact.

What You’ll Do

  • Own and drive utilization, performance, and revenue growth across your territory
  • Lead strategic business reviews that uncover opportunities and influence customer direction
  • Partner with practices to implement patient growth, marketing, and operational strategies
  • Deliver hands-on training and ongoing support, becoming a go-to resource for your accounts
  • Collaborate cross-functionally with Sales, Clinical, Reimbursement, and Support teams to remove barriers and accelerate growth
  • Leverage data and insights to identify trends, optimize performance, and guide decision-making
  • Build and maintain high-value, long-term partnerships with key stakeholders
  • Operate with a strong commitment to compliance, integrity, and excellence

Who We’re Looking For

This role is ideal for early or emerging talent with a sales mindset and a strong drive for growth. As part of our talent pipeline, advancement opportunities may require relocation in the future.

Education & Experience:

  • Bachelor’s degree required (Sales, Marketing, or related field)
  • 3+ years of medical device, life sciences, or healthcare sales experience preferred
  • Proven track record of growing accounts, driving utilization, and exceeding targets
  • Experience engaging with physician practices or hospital systems
  • Strong executive presence, communication, and influencing skills
  • Ability to own your business, manage competing priorities, and deliver results independently
  • Comfort operating in a fast-paced, regulated environment
  • Valid driver’s license and willingness to travel

Nice to Have (But Not Required)

  • Exposure to biotech or pharmaceutical environments, including Buy & Bill models.
  • Familiarity with clinical specialties such as psychiatry, neurology, dermatology, gastroenterology, rheumatology, or oncology.
  • Interest in supporting new program launches in healthcare settings.

Compensation & Benefits

  • Competitive base salary + commission based on performance
  • 401(k) with company match
  • Flexible time off
  • Comprehensive medical, dental, and vision coverage

Why join us?

  • Step into a high-impact, consultative role where you directly influence business growth and patient access
  • Join a mission-driven team focused on innovation, development, and meaningful outcomes
  • Partner with leaders across the organization and shape how programs grow and succeed
  • Build a career where your work delivers both business results and real patient impact

**Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

**We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.

Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.

GBSP25


Skills Required

  • Bachelor's degree in Sales, Marketing, or a related field
  • Valid driver's license
  • Willingness to travel up to 70% within the assigned territory
  • Authorized to work for any employer in the United States without sponsorship
  • Proven track record of growing accounts, driving utilization, and exceeding targets
  • Experience engaging with physician practices or hospital systems
  • Strong executive presence, communication, and influencing skills
  • Ability to independently manage competing priorities and deliver results
  • Comfort operating in a fast-paced, regulated environment
  • Three or more years of medical device, life sciences, or healthcare sales experience
  • Exposure to biotech or pharmaceutical environments, including Buy & Bill models
  • Familiarity with psychiatry, neurology, dermatology, gastroenterology, rheumatology, or oncology
  • Interest in supporting new program launches in healthcare settings
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The Company
HQ: Malvern, PA
658 Employees
Year Founded: 2003

What We Do

Neuronetics, Inc. is a commercial-stage medical technology company focused on designing, developing, and marketing products that improve quality of life for people with neurohealth disorders. Its NeuroStar Advanced Therapy for Mental Health is a non-drug, noninvasive transcranial magnetic stimulation treatment. Following its Greenbrook acquisition, the company also operates mental-health treatment centers offering NeuroStar TMS and Spravato for depression and related disorders.

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