ABOUT LGC STANDARDS:
LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.
Join us as a Strategic Account Manager and play a key role in building and maintaining strong, long-term relationships with global key accounts and OEM partners.
In this highly visible role, you will develop and nurture long-term relationships with global key accounts and OEM partners, serving as a trusted advisor and strategic business partner. You will identify growth opportunities, lead customer engagement initiatives, and collaborate with cross-functional teams to deliver exceptional customer experiences and business outcomes.
To perform this job successfully, the Strategic Account Manager must be able to capably perform each of the following essential duties:
- Own strategic global or regional accounts / OEM partners, providing comprehensive support across all sales process stages by coordinating with the appropriate LGC Standards team members and by selling the entire LGC Standards portfolio.
- Manage and nurture the most strategic account relationships with key influencers (e.g., leadership, lab stakeholders, procurement, etc.) to drive retention and expansion; provide product awareness, consultation, and problem solving at both headquarters and site-locations.
- Collaborate activities with account managers at assigned strategic accounts in the territory.
- Lead collaboration and coordination across all LGC Standard’s resources (account managers, End-market sales managers, quoting specialists, customer service) to ensure a positive customer experience and the success of all ongoing account planning initiatives.
- Promote LGC Standard’s products and brands, utilizing available marketing programs and distributor channels as needed.
- Meet and exceed forecasted sales targets for LGC Standards. Produces sales proposals to meet requirements of sales bids.
- Act as coach and mentor to members of the sales organization, providing leadership to improve sales skills and foster career development.
- Develop in-depth understanding of the LGC products and their applications.
- Use LGC’s sales tools to manage prospects, existing accounts, opportunities, pipeline and to forecast in an accurate and timely manner.
- Increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars, and other events.
- BSc in chemistry, physics, biochemistry, biology, or similar disciple, combination of education and experience will be considered.
- Proven experience in selling technical products used in research laboratories: Prior successful key account management experience engaging with central procurement is preferred.
- Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions and procedure manuals.
- Experience with customer relationship management platforms such as SalesForce and Desk. Expertise in Microsoft Office products is a plus.
- Outstanding commercial awareness and planning abilities.
- Proven track record of meeting and exceeding sales targets.
- Proficiency in English crucial with additional languages an advantage (Spanish, French).
- Willing to travel up to 40% within the designated territory as the need arises.
Interpersonal Competencies:
- Build trusted relationships with senior customer stakeholders and operates as a strategic advisor, not a transactional seller.
- Proven capability to lead complex, high stakes negotiations and influence outcomes across customers and internal stakeholders without direct authority.
- Orchestrates manufacturing, quality, regulatory, supply chain, and product teams to deliver scalable, compliant private label programs.
- Anticipates and manages demand variability, capacity constraints, and operational risk to protect supply reliability for strategic customers.
What we offer (US based-employees):
- Competitive compensation with strong bonus program
- Comprehensive medical, dental, and vision benefits for employees and dependents
- FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
- Deductible Buffer Insurance and Critical Illness Insurance
- 401(k) retirement plan with matching employer contribution
- Company-paid short- and long- term disability, life insurance, and employee assistance program
- Flexible work options
- Pet Insurance for our furry friends
- Enhanced Parental leave of 8 additional weeks
- PTO that begins immediately
- Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!
ABOUT LGC:
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.
OUR VALUES
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website www.lgcgroup.com
#scienceforasaferworld
Skills Required
- Bachelor of Science degree in chemistry, physics, biochemistry, biology, or a similar discipline; equivalent education and experience may be considered.
- Proven experience selling technical products used in research laboratories.
- Prior successful key account management experience engaging with central procurement.
- Ability to read and interpret RFQs, contracts, operating and maintenance instructions, and procedure manuals.
- Experience with CRM platforms such as Salesforce and Desk.
- Expertise in Microsoft Office products.
- Outstanding commercial awareness and planning abilities.
- Proven track record of meeting and exceeding sales targets.
- Proficiency in English.
- Additional language proficiency, such as Spanish or French.
- Willingness to travel up to 40% within the designated territory.
LGC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LGC and has not been reviewed or approved by LGC.
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Healthcare Strength — Health, dental, and vision coverage with FSA/HSA options are consistently part of the package, and private medical is cited where applicable in the UK. Coverage is often characterized as solid alongside other core benefits.
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Retirement Support — Retirement offerings include a 401(k) with employer contribution in the U.S. and pension schemes in the UK, complemented by life and disability insurance. These elements are highlighted as part of a standard-to-competitive core package.
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Leave & Time Off Breadth — Paid time off, holidays, sick leave, and family leave are broadly available, with some sites offering a year‑end shutdown. Flexibility and local leave programs contribute to a generally well-rounded time‑off offering.
LGC Insights
What We Do
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range. LGC’s tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products. LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. LGC’s core purpose of Science for a safer world and its core values of passion, curiosity, integrity, brilliance and respect, drive its culture. As of 30 June 2021, it employs 4,350 employees, of which over 1,175 employees hold PhD and/or master’s degrees. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.
