We are looking to hire an experienced Strategic Account Manager to maintain solid relationships with the company's key customers. The Strategic Account Manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions, and training workshops. You are able to develop relationships with potential clients.
As a successful as a Strategic Account Manager, you can analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional Strategic Account Manager will be able to manage multiple key accounts without compromising on the quality of services provided.
Strategic Account Manager Responsibilities:
Developing and sustaining solid relationships with key customers
Acting as the main point of contact between key clients and internal teams.
Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to meet key client needs.
Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
Strategic Account Manager Requirements:
Bachelor's degree in business administration, Finance, Sales, or a related field.
Proven experience in strategic account management - minimum 2 years.
Measurable client portfolio.
Proficient in all Microsoft Office applications.
The ability to build rapport with key clients.
The ability to handle multiple client accounts.
Strong negotiation and leadership skills.
Exceptional customer service skills.
Excellent communication skills.
Business, finance, and project management knowledge.
Economics and marketing knowledge.
English skills - B1/B2
#LI-LN
Skills Required
- Bachelor's degree in Business Administration, Finance, Sales, or related field.
- Proven experience in strategic account management - minimum 2 years.
- Measurable client portfolio.
- Proficient in all Microsoft Office applications.
- Ability to build rapport with key clients.
- Ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.
- Business, finance, and project management knowledge.
- Economics and marketing knowledge.
- English skills - B1/B2.
DS Smith Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DS Smith and has not been reviewed or approved by DS Smith.
-
Fair & Transparent Compensation — Pay is considered okay to good across many roles, with some plants indicating competitive or above‑market hourly rates for operators and similar positions. This supports a broadly fair perception of base pay even as experiences vary by site.
-
Healthcare Strength — U.S. offerings include day‑one medical/vision and dental, employer HSA contributions, and 100% company‑paid life and short/long‑term disability, alongside an EAP. Some role descriptions also highlight mental‑health and fertility options.
-
Retirement Support — Packages commonly reference a 401(k) with company match and, in some locations, pension eligibility or company‑funded retirement contributions. This positions retirement benefits as a meaningful component of total rewards.
DS Smith Insights
What We Do
DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy. Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization
