Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We are looking for a Strategic Account Manager to join our team. This role will report to the Head of Corporate Partnerships. This is a high-visibility, cross-functional role at the intersection of enterprise sales, strategic account management, and executive relationship building. You'll own and grow Workstream's most important brand partnerships - working directly with C-suite stakeholders at the largest restaurant and hospitality franchises in the world to drive adoption, expansion, and long-term commitment.
Work Environment
- This role is 4 to 5 days in-office, designed to support close collaboration with the sales team and cross-functional partners. Being in the office enables faster decision-making, stronger team alignment, and real-time collaboration essential for building and scaling our sales motion.
- Fast-paced, collaborative sales floor environment
- Daily in-person interaction with Sales, Marketing, and Leadership teams
Day In The Life
- Build and nurture trusted relationships with executive leadership - CHROs, VP Talent & Recruiting, COOs, and more - at Top 100 franchised brands to execute preferred vendor and MSA entitlements, and expand the partnership from corporate-owned locations throughout the full franchise system
- Represent Workstream at the executive level at industry conferences and partner events, including leading panels, speaking on stage, and positioning Workstream as the category leader in AI-powered workforce management for franchise brands
- Project manage the execution of key strategic initiatives with corporate partners: brand marketing entitlements (webinars, co-hosted events, association relationships), Quarterly Business Reviews, product roadmap prioritization, brand-specific integrations, and more
- Own the full product story - demo Workstream's platform, identify upsell and cross-sell opportunities, and lead pilots from scoping through expansion commitment
- Present franchise usage data, ROI analysis, and value creation narratives to C-level stakeholders to secure buy-in for scaling beyond beta and throughout the franchisee base - including building compelling case studies, crafting account plans, and driving store rollout commitments
- Work cross-functionally with sales, marketing, customer success, and product/engineering to ensure Corporate Partnership efforts drive incremental ARR growth while managing for CAC, payback period, and churn
- Support the enterprise sales motion by facilitating warm introductions and executive advocacy from corporate stakeholders to their largest franchisees
- Build cross-functional brand strategy plans and manage execution end-to-end
- Plan and attend private partner events and conferences to improve our relationship with key partners
Who You Are
- 5+ years in account management or strategic partnerships - AM experience is required, but comfort with selling, commercial conversations, and moving deals forward is what sets the right candidate apart
- You build lasting executive relationships and know how to move them forward commercially - you're not just a relationship keeper, you're a relationship driver
- Comfortable operating at a company that's constantly innovating - you can speak confidently to where the product is going, not just where it is today and you've worked at a startup and know what that means
- You push back on executives when it matters and can hold a room without losing the relationship
- Innovative by nature - you follow the playbook and make it better, find new revenue channels, and build process where it doesn't exist yet
- Actively uses AI tools in your workflow; picks up new technology fast and applies it practically
- Organized, accountable, airtight on follow-through - complex initiatives don't slip when you own them
- Comfortable on a stage or in a room full of executives; public speaking experience is a plus
- Team-first, takes ownership, makes calls
- Ability and willingness to travel - this can look like once every 1-2 months during peak conference season
What We Offer
- A mission-driven and value-based company dedicated to empower deskless workers and local businesses
- An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
- Competitive salary and equity
- Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
- In office amenities and stocked kitchen
- 401K Plan
- Pre-tax commuter benefits
- Learning/development stipend
- Flexible PTO
Salary Range
In compliance with the California Pay Transparency Law, the base salary range for this role is between $120,000 to $160,000 OTE in San Francisco. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
Know More About Workstream
- https://www.workstream.us/blog/funding-series-b
- https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
- https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Skills Required
- 5+ years in account management or strategic partnerships
- Proven enterprise account management and commercial selling experience
- Ability to build and drive executive-level relationships (CHRO, VP Talent, COO) to commercial outcomes
- Experience operating in startups or high-growth environments
- Experience with franchised restaurant or hospitality enterprise partnerships and MSA/preferred vendor executions
- Actively uses AI tools in workflow and adopts new technology quickly
- Strong project management and cross-functional execution skills
- Ability and willingness to travel (roughly once every 1-2 months during peak conference season)
- Public speaking experience (panel speaking, stage presentations)
What We Do
Workstream (www.workstream.us) is a text recruiting and hiring tool for local businesses, especially restaurants. We help you to hire faster with texting / SMS, cutting in half the time to engage, hire and onboard hourly workers. We save companies 30+ hours every week by making your hiring process streamlined, automated and finding you the right talent when you need it. We have helped business owners and operators from Jamba, Chick-fil-A, McDonald's, Dunkin', Applebee's, Auntie Anne's, Cinnabon and more to increase efficiency by over 150%, increasing their bottom line and creating significant cost savings. We are a team from MIT, Google, Yelp, Stanford, Cornell, and backed by investors including Peter Thiel's Founders Fund, Charles River Ventures, CEO Zoom, Jay Z, CEO DoorDash, Joe Montana, James Harden, COO Yelp, CEO Logitech, Chairman Louis Vuitton (LVMH), Chairman JetBlue, Peterson Ventures, GGV Capital, CEO Intercom, and more.
